What are the requirements for a Burger King franchisee to implement a training program for restaurant employees?

According to Burger King's 2025 Franchise Disclosure Document, franchisees are required to implement a training program for their restaurant employees. This program must adhere to the training standards and procedures prescribed by Burger King Corporation (BKC). The franchisee is responsible for ensuring that the Burger King restaurant is staffed with a sufficient number of trained employees at all times during the term of the franchise agreement. This is to ensure that Burger King's operational standards are consistently met.

Burger King also requires that the Managing Director and the Restaurant Manager complete an initial training program in Miami, Florida, or at another location specified by BKC. If a Managing Director or Restaurant Manager is replaced, the new individual must complete this initial training promptly. For a replacing Restaurant Manager, the training must be completed before they assume their responsibilities. However, BKC has the discretion to waive the initial training requirement for the Restaurant Manager.

Burger King also mandates Continuing Operations Training programs to reinforce operational standards. The frequency, duration, and subject matter of these programs are determined by BKC. BKC consults with the Franchisee Advisory Council before making any material changes to the Training Programs. Franchisees are responsible for all costs associated with training, including travel, living expenses, compensation, worker's compensation insurance, personal expenses, course materials, and any training staff charges.

Requests for exemption from the manager training requirement will be considered on an individual basis and will be granted only in those situations where the employees have prior operational management experience in a BURGER KING Restaurant and demonstrate to BKC a thorough knowledge and understanding of the BURGER KING System.