For a Burger King franchise, who is required to attend the Continuing Operations Training programs?
Burger_King Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchised Restaurant shall not open unless the Managing Director, the Restaurant Manager and, at BKC's option, the Managing Owner, have successfully completed BKC's training program in Miami, Florida or at such other locations as may be specified by BKC (the "Initial Training"). Any Managing Director replacing or succeeding a prior Managing Director in accordance with Section 5.K above must successfully complete the Initial Training promptly, but no later than thirty (30) days after becoming the Managing Director. Any Restaurant Manager replacing or succeeding a prior Restaurant Manager must successfully complete the Initial Training prior to assuming the responsibilities of Restaurant Manager for the Franchised Restaurant. BKC may, in its sole discretion, waive the Initial Training requirement for the Restaurant Manager. BKC shall provide, and the Managing Owner and Managing Director shall attend, continuing operations training programs from time to time as may be directed by BKC to re-enforce operational standards ("Continuing Operations Training"). The required frequency, duration and subject matter of the
Continuing Operations Training shall be specified by BKC (the Initial Training and Continuing Operations Training programs are hereinafter collectively referred to as "Training Programs"). BKC and the Franchisee Advisory Council shall periodically review the Training Programs and BKC will consult with the Franchisee Advisory Council prior to making any material changes to the Training Programs. Such programs may be in Miami, Florida or at such other locations as may be specified by BKC.
B. Charges and Costs
Franchisee shall be responsible for reasonable charges and costs of any sort associated with such training but not limited to all travel and living expenses, compensation of and worker's compensation insurance for the attendees enrolled in the training program, any other personal expenses, course materials, training facility charges, and training staff charges (if any).
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 109–124)
What This Means (2025 FDD)
According to Burger King's 2025 Franchise Disclosure Document, the Managing Owner and Managing Director are required to attend Continuing Operations Training programs. These programs are provided by Burger King to reinforce operational standards. The frequency, duration, and subject matter of this training will be determined by Burger King. These programs, along with the Initial Training, are collectively referred to as "Training Programs."
Burger King also periodically reviews the Training Programs with the Franchisee Advisory Council and will consult with them before making any significant changes. These programs may be held in Miami, Florida, or at other locations specified by Burger King.
The franchisee is responsible for all associated costs and charges related to the training, including travel and living expenses, compensation, worker's compensation insurance for attendees, personal expenses, course materials, training facility charges, and training staff charges, if any.