Does Buns On Fire require franchisees to arrange for broadband Internet service?
Buns_On_Fire Franchise · 2025 FDDAnswer from 2025 FDD Document
ar. There is no contractual limitation on the frequency and cost of this obligation.
You will arrange for broadband Internet service to facilitate electronic communication between us and you and maintain a high-speed internet connection attached to the POS system with a static IP address at all times, at your sole cost. You agree to give us, and acknowledge that we shall have, the free and unfettered right to retrieve any data and information from your computers as we deem appropriate, including electronically polling the daily information and other data of the Franchise Business. Your system must be interfaced with the system that we maintain at our offices and we will be able to access your registers to determine your daily receipts. There are no contractual limitations on our independent access to the information and data stored on the required cash register / computer system. You must obtain, provide to us, and maintain an email address in order to allow us to communicate with you electronically and you must immediately advise us of any change in your email address.
All data that you provide, that we download from your system, and that we otherwise collect from you is owned exclusively by us, and we will have the right to use that data in any way that we deem appropriate without compensating you.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 25–33)
What This Means (2025 FDD)
According to Buns On Fire's 2025 Franchise Disclosure Document, franchisees are required to arrange for broadband Internet service. This is to facilitate electronic communication between the franchisee and Buns On Fire. The franchisee must also maintain a high-speed internet connection attached to the POS system with a static IP address at all times, and this is at the franchisee's sole cost.
Buns On Fire also has the right to retrieve any data and information from the franchisee's computers, including electronically polling the daily information and other data of the Franchise Business. The franchisee's system must interface with the system that Buns On Fire maintains at its offices, giving them access to the franchisee's registers to determine daily receipts.
Furthermore, the franchisee must obtain and maintain an email address to allow Buns On Fire to communicate electronically and must immediately advise Buns On Fire of any change in email address. The franchisee is also obligated to make any necessary additions, upgrades, changes, modifications, substitutions, and replacements to their computer hardware, software, telephone and power lines, or other computer-related facilities as directed by Buns On Fire, within the specified dates and times. These requirements ensure that Buns On Fire can maintain consistent communication and access to data from all franchise locations.