What kind of advisory assistance does Buns On Fire offer to franchisees?
Buns_On_Fire Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not provide assistance with conforming the premises to local ordinances and building codes and obtaining any required permits. The permitting process and the actual construction, remodeling and outfitting the premises is the responsibility of the franchisee, though we will offer whatever support possible by answering questions.
We may offer guidance with respect to the selling price for such goods, products and services; however, Franchisee is in no way bound to adhere to any such recommended or suggested price. Franchisee shall have the right to sell its products and provide services at any price that Franchisee may determine.
We will loan you an operations manual (the "Operations Manual"), which is confidential and remains our property. We may modify the Operations Manual, but the modification will not alter your status and rights under the Franchise Agreement.
Every two to five years, or as reasonably required to maintain the functionality of the Operations Manual, we may require you to pay reasonable costs for reproduction of a revised Operations Manual, which we will loan to you.
Our operational training program consists of a total of approximately two (2) weeks of instruction concerning all aspects of the operation and management of the Franchise Business, including review and discussion of the Operations Manual and other detailed aspects of the operation of your business. The cost for training your management team (up to two (2) members) is included in the Initial Franchise Fee. If you request that we provide our initial training program to additional trainees, whether before your Franchise Business opens or while it is operating, you must pay our then-current training fee for each additional trainee. The training will take place at the Buns on Fire Restaurant location that we designate that is convenient for all parties. Our training program is mandatory and is conducted throughout the year on an "as-needed" basis. All training must be completed to our satisfaction. You must pay all expenses that you and your team incur while attending our training program and any refresher training program that we require, including travel, lodging, meals, and applicable wages. If you fail to complete our training program to our satisfaction, we have the right to terminate your Franchise Agreement without providing you a refund of the initial franchise fee.
Training will be provided by the then-current corporate store manager, lead supervisor, or Sohaib Mohammed, whose biography is in Item 2 above, or other experienced Buns on Fire personnel who we may designate.
Video training is also provided—and required—prior to the Initial Training outlined above. These instructional videos may be accessed at any point during or after the training if requested.
You must operate the Franchise Business from the approved location within the Territory, which should be at least 1,200 square feet in size and include sufficient space for among other things, an administrative desk space, and access to parking facilities. You must obtain our approval of the site you select for location of your Franchise Business. When you have found a site which you believe to be suitable for your Franchise Business, you must submit a completed site approval package to us (the "Site Approval Package") and other materials which we may reasonably require. We will have thirty (30) days to approve or disapprove of the site that you propose.
Our site selection and/or acceptance is based on factors such as residential population, traffic counts and patterns, competing establishments, median income levels, availability of parking, rental and lease terms, physical configuration of the site and growth trends in the area. We are not obligated to approve any site selected, but we will not unreasonably withhold our approval of a site that meets the minimum criteria for your business premises. You must sign a Conditional Assignment of Lease in a form designated by us. If you do not find a suitable site within six (6) months, we can terminate the Franchise Agreement and keep the Initial Franchise Fee. Our approval of your site is not a guaranty or warranty that the Franchise Business will be successful.
You may not open the Franchise Business until you and your staff (as required) have completed Initial Training and satisfied all of the other pre-opening obligations, including, securing all required licenses and insurance, hiring sufficient staff, ordering and receiving your Fixture Package and Initial Inventory, build out of the space in accordance with our System standards, and completing a grand opening campaign that we have approved.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 25–33)
What This Means (2025 FDD)
According to the 2025 Buns On Fire Franchise Disclosure Document, Buns On Fire offers several forms of advisory assistance to franchisees. Buns On Fire will offer support by answering questions related to conforming the premises to local ordinances and building codes and obtaining any required permits, though the franchisee is ultimately responsible for these tasks. Buns On Fire may offer guidance with respect to the selling price for goods, products, and services, but the franchisee is not bound to adhere to any suggested price and can determine their own pricing.
Buns On Fire provides franchisees with an Operations Manual, which is confidential and remains the property of Buns On Fire. This manual can be modified by Buns On Fire, but these modifications will not alter the franchisee's status and rights under the Franchise Agreement. Franchisees may be required to pay reasonable costs for reproduction of a revised Operations Manual every two to five years, or as reasonably required to maintain the functionality of the Operations Manual.
Buns On Fire also provides initial training, consisting of approximately two weeks of instruction covering all aspects of operating and managing the franchise. This training includes a review and discussion of the Operations Manual and other detailed aspects of the business. The cost for training up to two members of the management team is included in the initial franchise fee. Additional trainees can be trained for a fee. The training takes place at a Buns On Fire Restaurant location designated by Buns On Fire. Video training is also provided and required prior to the initial training. Training will be provided by the then-current corporate store manager, lead supervisor, or Sohaib Mohammed, or other experienced Buns on Fire personnel.
Buns On Fire requires franchisees to operate from an approved location and must approve the site selected by the franchisee. Buns On Fire's site selection is based on factors such as residential population, traffic counts, competing establishments, median income levels, parking availability, rental and lease terms, physical configuration, and growth trends. Franchisees must submit a Site Approval Package for review. Buns On Fire is not obligated to approve any site but will not unreasonably withhold approval of a site that meets the minimum criteria. If a suitable site is not found within six months, Buns On Fire can terminate the Franchise Agreement and retain the initial franchise fee. Franchisees may not open the Franchise Business until they have completed initial training, secured all required licenses and insurance, hired sufficient staff, ordered and received the Fixture Package and Initial Inventory, built out the space, and completed an approved grand opening campaign.