Can Buns On Fire hold the franchisee liable for an employee's failure to follow the Buns On Fire system?

Based on the 2025 Franchise Disclosure Document, Buns On Fire emphasizes the franchisee's responsibility for the business's operation. Specifically, the FDD states that Buns On Fire recognizes that the franchisee has full responsibility for the management and operation of the business. The amount of profit or loss resulting from the operation of the business will be directly and solely attributable to the performance of Franchisee.

This indicates that Buns On Fire holds the franchisee accountable for the overall performance and adherence to the system. While it doesn't explicitly state that the franchisee is liable for each individual employee's failure, the franchisee's overall responsibility suggests they are accountable for ensuring their employees follow the Buns On Fire system.

Furthermore, the franchisee agrees to indemnify and hold Buns On Fire harmless for the franchisee's failure to comply with a specific subsection regarding notice of an offer. While this doesn't directly address employee actions, it reinforces the franchisee's responsibility to protect Buns On Fire from liabilities arising from the franchisee's non-compliance. A prospective franchisee should clarify with Buns On Fire the extent to which they are liable for the actions of their employees and what specific measures Buns On Fire expects them to take to ensure employee compliance with the system standards.