Who handles the online ordering service for Buns On Fire?
Buns_On_Fire Franchise · 2025 FDDAnswer from 2025 FDD Document
You must also use our online ordering service (and, if we implement them, our online ordering service and/or mobile ordering service) which will be handled by a third party or third parties. The principal function of the system is to capture, track, and organize the customer orders and financial information including sales, taxes, inventory, and transactions. All items sold must be entered in the POS system.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 25–33)
What This Means (2025 FDD)
According to the 2025 Buns On Fire Franchise Disclosure Document, franchisees must use the online ordering service that Buns On Fire implements. This service, along with any mobile ordering services, will be managed by a third party or parties selected by Buns On Fire.
The primary function of this system is to capture, track, and organize customer orders and financial information, including sales, taxes, inventory, and transactions. All items sold must be entered into the POS system.
Franchisees are required to purchase or lease an electronic cash register, with the specific point-of-sale (POS) system to be detailed in the Buns On Fire Operations Manual. The cost for computers and software ranges from $4,000 to $6,000. Franchisees are also responsible for all maintenance costs associated with the computer hardware and software, which Buns On Fire estimates will generally range from $600 to $2,000 per year. Buns On Fire may also require franchisees to enter into software or computer maintenance contracts with third parties or affiliates.