Does a Buns On Fire franchisee need written approval to offer delivery services?
Buns_On_Fire Franchise · 2025 FDDAnswer from 2025 FDD Document
You may not use any other Internet or mobile site, account or web pages in connection with the Franchise Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, X, Snapchat, LinkedIn, TikTok or Instagram without our approval and written consent.
In addition, you cannot operate or build a website through other electronic media that provides content in the areas of the business that we operate even if the site does not mention Buns on Fire or its affiliates or contain any of its information or branding, even if said site is not in connection with Buns on Fire business without our written consent.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 40–41)
What This Means (2025 FDD)
The 2025 Buns On Fire Franchise Disclosure Document states that franchisees must get written consent from Buns On Fire to use any internet or mobile site, account, or web pages in connection with the franchise business or displaying the brand's trademarks. This includes platforms like YouTube, Facebook, X, Snapchat, LinkedIn, TikTok, or Instagram.
This requirement extends to operating or building any website or electronic media that provides content in the same business areas as Buns On Fire, even if the site doesn't mention the brand or its affiliates. This restriction applies regardless of whether the site is directly connected to the Buns On Fire business.
While the FDD does not explicitly mention delivery services, it is reasonable to conclude that if a franchisee intends to use a website or app to facilitate delivery services, they would need written approval from Buns On Fire. This is because such platforms would likely fall under the umbrella of "internet or mobile site, account or web pages in connection with the Franchise Business or otherwise containing or displaying the Marks."
Therefore, a prospective Buns On Fire franchisee should clarify with the franchisor whether using third-party delivery apps or establishing their own online ordering system for delivery requires written consent. Understanding these requirements is crucial for planning and budgeting for online services.