Under what conditions might a Bumble Roofing franchisee be required to take additional computer training?
Bumble_Roofing Franchise · 2025 FDDAnswer from 2025 FDD Document
You will use the Computer System for word processing, communicating via e-mail with us and for tracking customer information. You must have sufficient computer skills to be able to operate your Computer System and to access e-mail and the Internet. You must have access to the Internet and maintain an email account that allows us to communicate with you on a regular basis. If available in your area, you must have high-speed Internet access. You must check your email account at least once every day. If we determine that you require additional computer training, you must take and pay for, at your own expense, a computer training course at a local computer training school. You must complete this training within 90 days of the day we advise you of this requirement, and you must present us with a certificate acceptable to us to show that you passed the course.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 30–37)
What This Means (2025 FDD)
According to Bumble Roofing's 2025 Franchise Disclosure Document, a franchisee may be required to take additional computer training if Bumble Roofing determines that the franchisee needs it. The franchisee is responsible for the costs of this training, and must attend a course at a local computer training school. The franchisee must complete this training within 90 days of being advised of the requirement by Bumble Roofing, and must provide a certificate of completion that is acceptable to Bumble Roofing.
Bumble Roofing requires franchisees to have sufficient computer skills to operate the required Computer System, access email, and use the internet. Franchisees must have a personal computer with a Windows or Macintosh operating system, Microsoft Office XP Professional (or a more recent version), and web-based resource center software. Franchisees are also required to maintain an email account and check it daily, and have high-speed internet access if available in their area.
This requirement for additional training is in place to ensure that all Bumble Roofing franchisees can effectively use the technology and software necessary to manage their business. The cost of this training will be borne by the franchisee, adding to their overall investment. The 90-day completion requirement ensures that franchisees address any skill gaps promptly, maintaining operational standards and communication protocols within the Bumble Roofing system.