What kind of conduct is expected of Bumble Roofing franchisees in dealings with customers and suppliers?
Bumble_Roofing Franchise · 2025 FDDAnswer from 2025 FDD Document
(p) Franchisee shall accept all major credit cards and other the forms of payment specified by Franchisor in the Manual as payment.
(q) Franchisee shall comply with all terms and pay all fees that may be due under any software license agreement for any software Franchisee is required to use in the operation of its Business as prescribed by Franchisor.
(r) Franchisee shall comply with the advertising requirements set out in Section 11.
(s) Franchisee will not use any materials that are false or misleading or communicate anything to customers or prospective customers that is false or misleading.
(t) Franchisee will ensure that all advertising, labeling, packaging and other materials associated with the Services and Products fully conform to all applicable laws and regulations.
(u) Franchisee will control the quality of the Services and Products to avoid quality problems or product liability claims that could reflect adversely on Franchisee or Franchisor in the minds of consumers.
(v) Franchisee must secure and maintain in force all required licenses, permits and certificates relating to the operation of the Business and must operate the Business in full compliance with all applicable laws, ordinances and regulations including consumer protection laws, and labor and employment laws.
Franchisee must comply with all laws and regulations relating to privacy and data protection, and must comply with any privacy policies or data protection and breach response policies Franchisor periodically may establish.
Franchisee must notify Franchisor in writing within five (5) days of the commencement of any action, suit, proceeding or investigation, and of the issuance of any order, injunction, award of decree, by any court, agency, or other governmental instrumentality that may adversely affect the operation or financial condition of Franchisee or the Business.
Franchisee must notify Franchisor immediately of any suspected data breach at or in connection with the Business.
Franchisee will not conduct any business or advertising practice which injures Franchisor's business, the System or the goodwill associated with the Marks and other BUMBLE ROOFING® businesses.
Franchisee will control the quality of the Services and Products to avoid quality problems or product liability claims that could reflect adversely on Franchisee or Franchisor in the minds of consumers.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 42–43)
What This Means (2025 FDD)
According to Bumble Roofing's 2025 Franchise Disclosure Document, franchisees must adhere to several standards in their dealings with customers and suppliers. Bumble Roofing franchisees are required to accept all major credit cards and other forms of payment specified by the franchisor in the manual. They must also comply with the advertising requirements outlined in Section 11 of the agreement. Franchisees cannot use false or misleading materials or communicate anything false or misleading to customers or prospective customers. All advertising, labeling, packaging, and other materials associated with services and products must fully conform to all applicable laws and regulations. Franchisees are responsible for controlling the quality of services and products to avoid quality problems or product liability claims.
Bumble Roofing franchisees must secure and maintain all required licenses, permits, and certificates relating to the operation of the business and must operate the business in full compliance with all applicable laws, ordinances, and regulations, including consumer protection laws, and labor and employment laws. Franchisees must also comply with all laws and regulations relating to privacy and data protection, including any privacy policies or data protection and breach response policies established by Bumble Roofing. Franchisees are obligated to notify Bumble Roofing in writing within five days of any action, suit, proceeding, or investigation that may adversely affect the operation or financial condition of the franchisee or the business, as well as immediately notify Bumble Roofing of any suspected data breach.
Furthermore, Bumble Roofing franchisees are prohibited from engaging in any business or advertising practice that injures Bumble Roofing's business, the system, or the goodwill associated with the marks and other Bumble Roofing businesses. This encompasses all interactions with both customers and suppliers, ensuring that the franchisee's conduct aligns with the ethical and quality standards expected by Bumble Roofing. These stipulations ensure that franchisees maintain a high level of professionalism and legal compliance in all their business operations, protecting both the franchisee's and franchisor's interests.