What is the Bumble Roofing franchisee's obligation regarding attending and completing initial training programs?
Bumble_Roofing Franchise · 2025 FDDAnswer from 2025 FDD Document
ement, providing Franchisee, or if Franchisee is an entity, a person designated to manage the Business ("Designated Business Manager") with an initial training program. The initial training program shall be in California, at Franchisor's facilities in Virginia, or another location designated by Franchisor. Training may include a discussion of the System, techniques, procedures, installation and methods of operation, advertising, sales techniques, promotional ideas, marketing plans, customer relations, information technology systems, instructions on quality standards, administrative practices and procedures, safety practices, accounting practices, and practical experience in the operation of a Roofing Business.
- (e) Loaning Franchisee during the Initial Term (including any Interim Period) one copy of or providing electronic (Internet) access to Franchisor's confidential operating manual ("Manual") containing mandatory and suggested specifications, standards, operating procedures and rules prescribed from time to time by Franchisor as further stipulated in this Section 7, and containing information relative to other obligations of Franchisee hereunder. Any required specifications, standards and operating procedures exist to protect Franchisor's interests in the System and the Marks and to create a uniform customer experience, and not for the purpose of establishing any control or duty to take control over those day-to-day operational matters that are reserved to Franchisee.
Source: Item 22 — CONTRACTS (FDD page 53)
What This Means (2025 FDD)
According to Bumble Roofing's 2025 Franchise Disclosure Document, the initial training program will be held in California, at Bumble Roofing's facilities in Virginia, or at another location that Bumble Roofing designates. The training may include a discussion of the System, techniques, procedures, installation and methods of operation, advertising, sales techniques, promotional ideas, marketing plans, customer relations, information technology systems, instructions on quality standards, administrative practices and procedures, safety practices, accounting practices, and practical experience in the operation of a Roofing Business.
Bumble Roofing may also require that the franchisee or the franchisee's Designated Business Manager attend supplemental and refresher training programs that Bumble Roofing designates. Bumble Roofing may charge a reasonable fee for these supplemental and refresher training programs. The franchisee is responsible for paying the then-current fee for such training programs, if any, as well as all personal travel and living expenses.
Franchisees are also required to ensure their Business employees are properly trained in a manner sufficient to provide services in compliance with Bumble Roofing's standards and procedures. Bumble Roofing representatives have the right to require that franchisees demonstrate that their employees are adequately trained. The franchisee must cooperate with Bumble Roofing's rights in this regard, provided that Bumble Roofing's exercise of these rights does not unreasonably interfere with the franchisee's conduct of the Business.