Must Bumble Roofing franchisees follow Bumble Roofing's policies, procedures, methods, and techniques?
Bumble_Roofing Franchise · 2025 FDDAnswer from 2025 FDD Document
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RECITALS
WHEREAS, Franchisor and its affiliates have developed a comprehensive system for the operation of a business which offers and sells roofing installation and repairs, and related products and services, for residential and commercial customers.
WHEREAS, Roofing Businesses are operated under a unique business system, including valuable know-how, information, Trade Secrets, Confidential Information, methods, Manual, standards, designs, methods of trademark usage, copyrights, sources and specifications, confidential electronic and other communications, methods of Internet usage, marketing programs, and research and development (the "System").
WHEREAS, the distinguishing characteristics of the System include the trademark "BUMBLE ROOFING" and other trademarks and trade names, confidential operating procedures, confidential Manual, standards and specifications for equipment, services and products, method of Internet usage, methods of service, management and marketing programs and sales techniques and strategies. All of these distinguishing characteristics may be changed, improved, and further developed by Franchisor from time to time. They are Franchisor's Confidential Information and Trade Secrets and are designated by and identified with the Marks described in this Agreement.
WHEREAS, Franchisor's affiliate, Lynx Franchising Intellectual Property, LLC ("Lynx IP") is the owner of certain trademarks and service marks associated with or related to the System, and which represent the System's high standards of quality, service and customer satisfaction, and Lynx IP has granted to Franchisor the right to use and sublicense others to use those trademarks and service marks.
WHEREAS, Franchisee acknowledges the benefits to be derived from being identified with the System, and also recognizes the value of the Marks and the continued uniformity of image to Franchisee, Franchisor, and other franchisees of Franchisor.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 42–43)
What This Means (2025 FDD)
According to the 2025 Bumble Roofing Franchise Disclosure Document, franchisees must adhere to the company's established System. This System encompasses valuable know-how, information, trade secrets, confidential information, methods, manuals, standards, designs, methods of trademark usage, copyrights, sources and specifications, confidential electronic and other communications, methods of Internet usage, marketing programs, and research and development. Bumble Roofing emphasizes that franchisees benefit from being identified with the Bumble Roofing System and recognize the value of the marks and the continued uniformity of image to the franchisee, franchisor, and other franchisees.
Bumble Roofing franchisees are expected to maintain high and uniform standards of quality, service, and customer satisfaction. This necessitates operating the roofing business in conformity with the Bumble Roofing System, irrespective of whether the business is based at the franchisee's home or an external location. Bumble Roofing may inform franchisees of mandatory specifications, standards, and procedures for operating their roofing business.
Furthermore, Bumble Roofing retains the right to ensure that a franchisee's business employees are adequately trained to provide services in compliance with Bumble Roofing's standards and procedures. Franchisees are obligated to cooperate with Bumble Roofing in this regard. Bumble Roofing may also require franchisees to comply with certain provisions, even if not all franchisees are held to the same standard. This ensures consistency and quality across all Bumble Roofing franchise locations, protecting the brand's reputation and customer experience.