Under what conditions will Buildingstars not unreasonably object to a franchisee's request to render services or sell products not normally associated with the System?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE recognizes that it is not permitted to use the System or Marks in connection with the sale of any products or services other than the cleaning business.
If a Customer requests that FRANCHISEE render any services or sell any products that are not of the type that is normally rendered in connection with the System, FRANCHISEE must first notify BUILDINGSTARS and obtain approval from BUILDINGSTARS.
BUILDINGSTARS will not unreasonably object to FRANCHISEE'S request provided that the services do not interfere with the services that FRANCHISEE renders in connection with the franchise, the services and products are in no way associated with the Marks and System, FRANCHISEE is capable of providing the products and services in a good and workmanlike manner, and the Customer is fully apprised that the services or products are not being rendered in connection with the franchise.
BUILDINGSTARS retains the right to object to any future
requests and the failure to object to any request shall not prohibit BUILDINGSTARS from objecting to any future requests.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 29)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, franchisees must first notify Buildingstars and obtain approval if a customer requests services or products outside the normal scope of the cleaning business associated with the Buildingstars system. Buildingstars will not unreasonably object to a franchisee's request to offer these additional services or products if certain conditions are met.
Buildingstars will not object if the requested services do not interfere with the franchisee's core cleaning services provided under the franchise agreement. Additionally, the services and products must not be associated with Buildingstars's Marks and System, ensuring that the brand is not diluted or misrepresented.
Furthermore, the franchisee must be capable of providing the requested products and services in a competent and professional manner. Finally, the customer must be fully aware that these additional services or products are not being provided as part of the Buildingstars franchise. Buildingstars retains the right to object to future requests, and not objecting to one request does not prevent them from objecting to subsequent ones.