Can a Buildingstars Technician Program franchisee hire employees?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
The Technician Program is for individuals who want to get into the cleaning business with relatively low overhead and want to provide the cleaning services in smaller buildings themselves. With this type of franchise program, you cannot hire any additional employees, but instead you are required to do all of the cleaning yourself. Each person who performs services must sign as the "Franchisee." No more than 2 persons may be named as the "Franchisee". Since you provide the cleaning personally, the size of Customer Accounts you can service is relatively small. Since this program allows people to "try" this type of business, the attrition rate for franchisees leaving the System is higher than normal.
The On-Site Manager Program franchise is structured for the franchisee which is still involved in cleaning accounts, but is able to expand into larger buildings by hiring additional employees (usually a team of 3 to 7 employees) in order to clean several buildings. Usually, franchisees who purchase a Technician Program franchise and are successful, will want to start hiring employees and convert their Technician Program franchise to an On-Site Manager Program franchise.
The Corporate Program franchise is designed for the franchisee who is interested in managing his/her business full time and has hired additional employees in order to expand into even larger buildings. The Customer Accounts you handle will be even larger and the scope of your services may also be greater. Typically, a franchisee which has an On-Site Manager Program franchise and wishes to add more employees and obtain more customer accounts will convert its On-Site Manager Program franchise to a Corporate Program franchise ("Conversion Franchisee").
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 6–8)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, a Technician Program franchisee is explicitly restricted from hiring employees. The FDD states that the franchisee is required to perform all cleaning services personally. The document clarifies that each person performing the services must be listed as a franchisee, with a maximum of two individuals named as such.
This restriction is in place because the Technician Program is designed for individuals who want to start a cleaning business with minimal overhead and personally handle the cleaning of smaller buildings. The inability to hire employees directly impacts the size of customer accounts a Technician Program franchisee can manage, as the franchisee's capacity is limited to their own labor.
Buildingstars also offers the On-Site Manager Program and Corporate Program franchises, which are designed for larger operations and allow franchisees to hire employees. The FDD mentions that successful Technician Program franchisees often transition to the On-Site Manager Program to expand their business by hiring employees. This progression allows franchisees to scale their operations as their business grows.
The FDD also notes that due to the nature of the Technician Program as an entry point into the cleaning business, the attrition rate for franchisees leaving the Buildingstars system is higher compared to the other programs. This is likely due to the limitations on growth and the requirement for hands-on involvement in cleaning services.