What does the 'System' encompass for a Buildingstars franchise?

WHEREAS, BUILDINGSTARS licenses others the right to operate a cleaning service business in accordance with the Marks and the System described below; and

WHEREAS, FRANCHISEE desires to participate in the use of the System in connection with the operation of a cleaning service business under the Marks; and

WHEREAS, FRANCHISEE understands that BUILDINGSTARS offers different levels of franchise programs, and that this franchise is under the "Technician Program";

NOW, THEREFORE, in consideration of the mutual promises and conditions contained herein, the parties agree as follows:

I. DEFINITIONS

For purposes of this Agreement, the following terms shall have the meaning as set forth below and the definitions constitute an integral part of this Agreement:

• B. Use of Marks and System. FRANCHISEE agrees not to adopt the name "Buildingstars" as part of its corporate name with any prefix, suffix, or other modifying words, terms, designs or symbols (other than logos licensed by BUILDINGSTARS to FRANCHISEE). FRANCHISEE agrees, during the term of this agreement, to operate, advertise and promote the Business under the name "Buildingstars" without prefix or suffix and to adopt and use the Marks and System licensed hereunder solely in the manner prescribed by BUILDINGSTARS. FRANCHISEE must file an assumed or fictitious name filing where required by applicable law and always use the words d/b/a after FRANCHISEE'S legal name.

C. Standards of Operation.

• 1. FRANCHISEE agrees to comply with BUILDINGSTARS' written policies, practices, procedures, regulations and standards, whether set forth in the Confidential Operations Manual or in other materials supplied to FRANCHISEE by BUILDINGSTARS which may be changed or modified from time to time.
• 1. FRANCHISEE shall use all equipment, products and supplies in the operation of the Business that meet BUILDINGSTARS' standards and specifications as set forth in the Confidential Operations Manual. FRANCHISEE must purchase the required equipment and supplies in order to begin operation of the Business. This start-up equipment and supplies may be purchased from BUILDINGSTARS or its Affiliate.
• 1. FRANCHISEE shall continuously and prominently display the Marks in connection with the Business, and will not take or fail to take any action, the result of which might detract from the public image of BUILDINGSTARS, the Business, the System or the Marks. FRANCHISEE shall not display or permit to be displayed at the Business any business name or service not authorized hereunder.

If a Customer requests that FRANCHISEE render any services or sell any products that are not of the type that is normally rendered in connection with the System, FRANCHISEE must first notify BUILDINGSTARS and obtain approval from BUILDINGSTARS.

BUILDINGSTARS will provide an initial training program for the operation of the Business using the System and Marks for the FRANCHISEE.

BUILDINGSTARS may provide additional or refresher training programs from time to time at a place and time as may be designated by BUILDINGSTARS.

Subject to any approval, inspection and enforcement rights reserved to BUILDINGSTARS, these FRANCHISEE'S rights and responsibilities include the employment, supervision, setting the conditions of employment and discharge for its employees at the Business, daily maintenance, safety concerns, and the achievement of conformity with the System, notwithstanding anything contained herein or in the Operations Manual to the contrary.

Source: Item 23 — RECEIPT (FDD pages 43–217)