What is the role of Buildingstars in offering Customer Accounts to franchisees?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
We sell three separate types of franchises to operate a Business that provides quality cleaning services to the general public on commercial premises in accordance with the Marks and Systems as defined under the Franchise Agreement. The types of cleaning services the Business will offer include janitorial services, restroom sanitation, vacuuming, sweeping, dusting, waxing, buffing, trash removal, carpet cleaning and related services for commercial offices and other types of buildings. We will use our best efforts to obtain initial cleaning customers for you. We will negotiate the terms of the contract with each customer and offer you the right to provide services under such contracts ("Customer Accounts"). If you decide you want to provide services for any Customer Account, you will be fully responsible for providing the services. You may also request additional accounts from us.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 6–8)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, Buildingstars plays a direct role in helping franchisees obtain initial cleaning customers. Buildingstars commits to using its best efforts to secure these initial customers for the franchisee. This support is a significant benefit for new franchisees, as acquiring customers can be one of the most challenging aspects of starting a business.
Buildingstars negotiates the terms of the service contract with each customer. After negotiating the terms, Buildingstars offers the franchisee the right to provide services under these contracts, which are referred to as "Customer Accounts." The franchisee then has the option to accept or decline the opportunity to service the account. If the franchisee accepts, they assume full responsibility for providing the cleaning services according to the agreed-upon terms.
In addition to the initial customer accounts provided by Buildingstars, franchisees can also request additional accounts from Buildingstars as they grow their business. This ongoing support helps franchisees expand their operations and increase their revenue. This system allows Buildingstars franchisees to focus on service delivery while Buildingstars handles the initial customer acquisition and contract negotiation.