Is Buildingstars responsible if the Customer fails to pay?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
- D. Management Services BUILDINGSTARS will provide FRANCHISEE with billing and collection services on its behalf. However, BUILDINGSTARS is not responsible if the Customer fails to pay nor is BUILDINGSTARS required to commence any further action other than as set forth herein if they do not pay. FRANCHISEE is responsible for any and all collection activities if a Customer is delinquent in payment.
- a. Authorization to BUILDINGSTARS. FRANCHISEE hereby authorizes BUILDINGSTARS to bill each Customer on a scheduled basis, accept payments from customer accounts, collect accounts receivable, and maintain revenue records. BUILDINGSTARS will provide Customer imprinted invoices, envelopes and postage. In addition, BUILDINGSTARS will provide ongoing phone contact and reminder notices, both mailed and faxed to delinquent Customers on a monthly basis. Once a month BUILDINGSTARS will provide FRANCHISEE a Monthly Revenue Statement. FRANCHISEE hereby authorizes BUILDINGSTARS to collect cash and other forms of payment from accounts to which FRANCHISEE has rendered services or products, endorse FRANCHISEE'S name on and deposit checks, sign its name on liens, and take any other action necessary to carry out the terms of this Agreement.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, Buildingstars provides billing and collection services on behalf of the franchisee. However, Buildingstars is not responsible if the customer fails to pay. Buildingstars is also not required to commence any further action other than what is outlined in the franchise agreement if the customer does not pay. The franchisee is responsible for all collection activities if a customer is delinquent in payment.
Buildingstars is authorized to bill customers, accept payments, collect accounts receivable, and maintain revenue records. Buildingstars will provide customer-imprinted invoices, envelopes, and postage. They will also provide ongoing phone contact and reminder notices, both mailed and faxed, to delinquent customers on a monthly basis. Buildingstars will provide the franchisee with a Monthly Revenue Statement once a month.
The franchisee authorizes Buildingstars to collect cash and other forms of payment from accounts for which the franchisee has rendered services or products. This includes endorsing the franchisee's name on and depositing checks, signing its name on liens, and taking any other action necessary to carry out the terms of the agreement. This means that while Buildingstars handles the initial billing and collection efforts, the ultimate responsibility for pursuing unpaid invoices falls on the franchisee.