Does Buildingstars provide ongoing phone contact and reminder notices to delinquent customers on a monthly basis?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, BUILDINGSTARS will provide ongoing phone contact and reminder notices, both mailed and faxed to delinquent Customers on a monthly basis.
Once a month BUILDINGSTARS will provide FRANCHISEE a Monthly Revenue Statement.
FRANCHISEE hereby authorizes BUILDINGSTARS to collect cash and other forms of payment from accounts to which FRANCHISEE has rendered services or products, endorse FRANCHISEE'S name on and deposit checks, sign its name on liens, and take any other action necessary to carry out the terms of this Agreement.
FRANCHISEE further authorizes BUILDINGSTARS to deduct from payments BUILDINGSTARS collects from the Customers the fees described in Sections III and IV of this Agreement and any other amounts due to BUILDINGSTARS, any authorized insurance payments, and any out-of-pocket costs (including but not limited to attorney's fees and court costs) incurred by BUILDINGSTARS in enforcing payment of accounts by Customers or FRANCHISEE.
BUILDINGSTARS will collect all payments actually received and disburse the amount due to FRANCHISEE in accordance with the procedures set forth in the Confidential Operations Manual.
- b.
Collections.
FRANCHISEE must pay for all reasonable attorneys' fees, court costs, expenses, and out-of-pocket costs incurred to enforce collection from Customers.
If a Customer is delinquent in payment, FRANCHISEE is responsible for any and all collection activities.
BUILDINGSTARS is not obligated to hire attorneys, commence litigation, or do any acts (other than to send scheduled statements) in order to enforce payment of accounts by Customers.
The only collection activities BUILDINGSTARS is required to provide are ongoing phone contact and reminder notices both mailed and faxed to delinquent Customers on a monthly basis for such time as BUILDINGSTARS deems appropriate.
Source: Item 23 — RECEIPT (FDD pages 43–217)
What This Means (2025 FDD)
According to Buildingstars' 2025 Franchise Disclosure Document, Buildingstars provides ongoing phone contact and reminder notices to delinquent customers on a monthly basis. These notices are sent via mail and fax. Buildingstars determines the duration for which these collection activities are performed.
Buildingstars is authorized to bill customers, accept payments, collect accounts receivable, and maintain revenue records. They will also provide customer-imprinted invoices, envelopes, and postage. Franchisees authorize Buildingstars to collect payments, endorse checks, sign liens, and take necessary actions to fulfill the agreement terms.
However, the franchisee is responsible for all collection activities if a customer is delinquent in payment. Buildingstars is not obligated to hire attorneys or commence litigation, except for sending scheduled statements, phone contact, and reminder notices. Franchisees are responsible for all attorneys' fees, court costs, and expenses incurred to enforce collection from customers.