What should a prospective Buildingstars franchisee do if the FDD contains a false or misleading statement?

According to Buildingstars's 2025 Franchise Disclosure Document, a prospective franchisee who believes the FDD contains a false or misleading statement, or a material omission, should report it to the Federal Trade Commission (FTC) in Washington, D.C. The FDD also states that a violation of federal and state law may have occurred. In addition to the FTC, the potential franchisee should report the issue to the appropriate state agency identified in Exhibit I of the FDD.

Exhibit I of the Buildingstars FDD lists state agencies and agents for service of process. For example, if the potential franchisee is in Illinois, they should contact the Franchise Division Office of Attorney General in Springfield. For Indiana, the contact is the Indiana Secretary of State Securities Division in Indianapolis. For New York, it's the New York State Department of Law Investor Protection Bureau in New York City. These agencies can investigate potential violations of franchise law.

It is important for prospective Buildingstars franchisees to carefully review the FDD and all related agreements. The FDD summarizes key provisions in plain language, but the document and agreements should still be read thoroughly. Franchisees should also keep a copy of the FDD for their records. By reporting any discrepancies or concerns to the appropriate authorities, franchisees can help ensure compliance with franchise laws and protect their investment.