What professional standards are Buildingstars franchisees expected to uphold?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
All of FRANCHISEE'S business dealings will be governed by the highest professional standards of honesty, integrity, fair dealing and ethical conduct.
FRANCHISEE will do nothing that would tend to discredit, dishonor, reflect adversely upon, or in any manner injure the reputation of BUILDINGSTARS, its other franchisees and its Affiliates.
FRANCHISEE shall pay when due all of its own obligations including but not limited to taxes whatsoever incurred with the purchase and operation of the Business.
FRANCHISEE shall at all times faithfully, honestly and diligently perform the obligations hereunder, use its best efforts to promote and enhance the Business, and shall not engage in any business or other activity that will conflict with the FRANCHISEE'S obligations hereunder.
FRANCHISEE or its Principal Owners agree to participate personally in the direct operation of the Business on a full time basis.
FRANCHISEE agrees to and shall take all steps as are necessary to ensure that its employees treat all Customers fairly and provide services hereunder in an honest, ethical, and nondiscriminatory manner.
Further, FRANCHISEE shall not withhold any material information from its Customers or attempt to sell any service to them that FRANCHISEE believes, in its good faith estimation, is not needed.
FRANCHISEE shall not advertise in a deceptive, misleading, or unethical manner; shall only make those promises, representations, and guarantees to Customers, and others at the Business authorized by BUILDINGSTARS; preserve good Customer relations; render competent, prompt, courteous, and knowledgeable service; and meet such minimum standards as BUILDINGSTARS may establish from time to time in the Confidential Operations Manual.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2025 FDD)
According to Buildingstars' 2025 Franchise Disclosure Document, franchisees are expected to adhere to high professional standards in all business dealings. Specifically, Buildingstars requires that all franchisee business dealings be governed by the highest professional standards of honesty, integrity, fair dealing, and ethical conduct. Franchisees must also avoid any actions that could discredit, dishonor, or negatively impact the reputation of Buildingstars, its other franchisees, or its affiliates.
Buildingstars franchisees are obligated to fulfill their contractual duties faithfully, honestly, and diligently, using their best efforts to promote and enhance the business. They must also ensure their employees treat customers fairly, ethically, honestly, and without discrimination. Franchisees cannot withhold material information from customers or attempt to sell them unnecessary services.
Furthermore, Buildingstars franchisees must not engage in deceptive, misleading, or unethical advertising practices. They are expected to only make promises, representations, and guarantees to customers that are authorized by Buildingstars. Franchisees are also responsible for maintaining good customer relations and providing competent, prompt, courteous, and knowledgeable service. These standards may be further detailed and updated in Buildingstars' Confidential Operations Manual.