What professional standards are expected of a Buildingstars franchisee in their business dealings?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
he public image of BUILDINGSTARS, the Business, the System or the Marks. FRANCHISEE shall not display or permit to be displayed at the Business any business name or service not authorized hereunder.
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- FRANCHISEE shall at all times maintain minimum levels of inventory and supplies in the amount and type as may be directed by BUILDINGSTARS from time to time or as may be specified in the Confidential Operations Manual.
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- All of FRANCHISEE'S business dealings will be governed by the highest professional standards of honesty, integrity, fair dealing and ethical conduct. FRANCHISEE will do nothing that would tend to discredit, dishonor, reflect adversely upon, or in any manner injure the reputation of BUILDINGSTARS, its other franchisees and its Affiliates. FRANCHISEE shall pay when due all of its own obligations including but not limited to taxes whatsoever incurred with the purchase and operation of the Business.
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- FRANCHISEE shall at all times faithfully, honestly and diligently perform the obligations hereunder, use its best efforts to promote and enhance the Business, and shall not engage in any business or other activity that will conflict with the FRANCHISEE'S obligations hereunder. FRANCHISEE or its Principal Owners agree to participate personally in the direct operation of the Business on a full time basis.
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- FRANCHISEE agrees to and shall take all steps as are necessary to ensure that its employees treat all Customers fairly and provide services hereunder in an honest, ethical, and nondiscriminatory manner. Further, FRANCHISEE shall not withhold any material information from its Customers or attempt to sell any service to them that FRANCHISEE believes, in its good faith estimation, is not needed.
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Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, franchisees are expected to adhere to high professional standards in all business dealings. Specifically, Buildingstars requires that all franchisee business dealings be governed by the highest professional standards of honesty, integrity, fair dealing, and ethical conduct. Franchisees must also avoid any actions that could discredit, dishonor, or negatively impact the reputation of Buildingstars, its other franchisees, or its affiliates.
In addition to maintaining high ethical standards, Buildingstars franchisees must fulfill their financial obligations promptly, including paying all taxes associated with the purchase and operation of the business. Franchisees are also expected to diligently perform their obligations under the franchise agreement, using their best efforts to promote and enhance the business. They must not engage in any business or activity that conflicts with their obligations to Buildingstars.
Buildingstars also requires franchisees to ensure that their employees treat all customers fairly, providing services in an honest, ethical, and nondiscriminatory manner. Furthermore, franchisees must not withhold any material information from customers or attempt to sell them services that they believe are unnecessary. Franchisees are expected to avoid deceptive, misleading, or unethical advertising practices and must deliver competent, prompt, courteous, and knowledgeable service while meeting the minimum standards set by Buildingstars in the Confidential Operations Manual. These standards collectively aim to ensure a consistent and reputable brand image across all Buildingstars franchise locations.