Will Buildingstars loan me a copy of the Manual during the operation of my Buildingstars franchise?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
we have the right to terminate the Franchise Agreement (Franchise Agreement – paragraph VII.A).
During the Operation of your Business, we will:
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- Provide you with the minimum amount of cleaning accounts to generate the Monthly Contract Revenue which you selected (Franchise Agreement – paragraph V and Exhibit I);
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- Furnish you, as we deem necessary, additional guidance, training and assistance. We can charge a reasonable fee for this service and our expenses (Franchise Agreement - paragraph VI) (See Item 11);
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- From time to time, we may make additional customer accounts available if you are interested in servicing the accounts (Franchise Agreement – paragraph VI.E);
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- Furnish Management Services including billing and collection services (Franchise Agreement – paragraph VI.C); and
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- Loan you one copy of the Manual (Franchise Agreement paragraph XII).
Confidential Operations Manual
This Manual is confidential and remains our property. You must operate your business in strict compliance with the mandatory operational systems, procedures, policies, methods and requirements described in the Manual and in any supplemental bulletins and notices, revisions, modifications, or amendments to it (the "Supplements"), all of which are a part of the Manual.
You must treat the Manual, any other manuals or written materials provided by us or our Affiliate for use in the operation of your Business, and the information contained in them, as confidential, and must use all reasonable efforts to maintain this information as secret and confidential.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–26)
What This Means (2025 FDD)
According to Buildingstars' 2025 Franchise Disclosure Document, Buildingstars will loan you one copy of the Manual during the operation of your franchise. The manual is confidential and remains Buildingstars' property.
As a Buildingstars franchisee, you must operate your business in strict compliance with the mandatory operational systems, procedures, policies, methods, and requirements described in the Manual and any supplemental bulletins and notices, revisions, modifications, or amendments to it. You are responsible for keeping the Operations Manual current at all times and must ensure it is kept in a secure place within your business.
You must treat the Manual and the information contained within it as confidential, using all reasonable efforts to maintain its secrecy. Copying, duplicating, recording, or reproducing the materials, in whole or in part, or making them available to any unauthorized person is prohibited. Upon termination or expiration of your Franchise Agreement, the Manual must be returned to Buildingstars. Buildingstars has the right to make additions, deletions, or revisions to the Manual, which you must comply with at your own cost. In case of any dispute regarding the contents of the Operations Manual, the terms of the master copy maintained by Buildingstars at their principal office will be controlling.