Is Buildingstars involved in the day-to-day management or control of a Buildingstars Business?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
R. Day-to-Day Control. FRANCHISEE has the sole rights and responsibilities for the manner and means by which the day-to-day operation of the Business is determined and conducted and for achieving its business objectives. Subject to any approval, inspection and enforcement rights reserved to BUILDINGSTARS, these rights and responsibilities include the employment, supervision, setting the conditions of employment and discharge for its employees at the Business, daily maintenance, safety concerns, and the achievement of conformity with the System.
BUILDINGSTARS' retention and exercise of the right to approve certain matters, to inspect the Business and its operation and to enforce its rights, exists only to the extent necessary to protect BUILDINGSTARS' interest in the System and Marks for the benefit of BUILDINGSTARS, its Affiliates and all Buildingstars Franchisees. Neither the retention nor the exercise is for the purpose of establishing any control, or the duty to take control, over those matters which are clearly reserved to FRANCHISEE, nor shall they be construed to do so.
- G. Inspections of Customer Premises. BUILDINGSTARS may make periodic quality control and customer relations visits to each customer account location of FRANCHISEE.
- H. Discontinue Right to Customer Account. BUILDINGSTARS retains the right to discontinue allowing FRANCHISEE to service a Customer Account at any time if BUILDINGSTARS, in its sole discretion, determines that FRANCHISEE is not adequately servicing the customer account. Factors which BUILDINGSTARS considers include, but are not limited to the following: Customer complaints, unresponsiveness to Customer or BUILDINGSTARS, allegations by Customer of theft or breakage, lateness or failure to complete the job in a professional manner. In such event, BUILDINGSTARS does not have any obligation to replace said Customer Account with another.
Source: Item 22 — CONTRACTS (FDD page 43)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, franchisees have the sole rights and responsibilities for the day-to-day operations of their business. This includes determining how the business is run and achieving its objectives. Franchisees are in charge of employment, supervision, setting employment conditions, and employee discharge, as well as daily maintenance, safety, and ensuring the business conforms to the Buildingstars system. However, Buildingstars retains certain rights, such as approval, inspection, and enforcement rights, but these are reserved to protect Buildingstars' interest in its system and marks.
Buildingstars' rights to approve matters, conduct inspections, and enforce rights are intended to protect its interests in the System and Marks. These actions are not meant to establish control over aspects that are specifically reserved for the franchisee. Buildingstars' rights to require the use of specific items are limited to maintaining brand standards and trademark protection as required by federal law. If such use is necessary to protect brand standards or trademarks, it will be explicitly identified as mandatory.
Buildingstars may conduct periodic quality control and customer relations visits to the franchisee's customer locations. Buildingstars also has the right to discontinue a franchisee's service to a customer account if it determines the franchisee is not adequately servicing the account. Factors considered include customer complaints, unresponsiveness, allegations of theft or breakage, lateness, or failure to complete the job professionally. However, Buildingstars is not obligated to replace the customer account in such cases.