What happens as a Buildingstars franchisee's business grows?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
We sell three separate types of franchises to operate a Business that provides quality cleaning services to the general public on commercial premises in accordance with the Marks and Systems as defined under the Franchise Agreement. The types of cleaning services the Business will offer include janitorial services, restroom sanitation, vacuuming, sweeping, dusting, waxing, buffing, trash removal, carpet cleaning and related services for commercial offices and other types of buildings. We will use our best efforts to obtain initial cleaning customers for you. We will negotiate the terms of the contract with each customer and offer you the right to provide services under such contracts ("Customer Accounts"). If you decide you want to provide services for any Customer Account, you will be fully responsible for providing the services. You may also request additional accounts from us. Our Affiliate, Buildingstars International, Inc. offered from approximately 2009 to 2019, and as of Spring 2024 is offering again, for sale master franchises that sell subfranchises which are the same as the unit franchise programs we offer to sell under this Franchise Disclosure Document.
We offer three types of franchise programs: the Technician Program (the Franchise Agreement is attached as Exhibit A), the On-Site Manager Program (the Franchise Agreement is attached as Exhibit B) and the Corporate Program (the Franchise Agreement is attached as Exhibit C). Generally, you will begin with the Technician Program and as your Business grows, you may want to advance to the On-Site Manager Program and finally, the Corporate Program. These three programs have different fee structures which are discussed in Items 5 and 6 below and are operated in the following manner:
The Technician Program is for individuals who want to get into the cleaning business with relatively low overhead and want to provide the cleaning services in smaller buildings themselves. With this type of franchise program, you cannot hire any additional employees, but instead you are required to do all of the cleaning yourself. Each person who performs services must sign as the "Franchisee." No more than 2 persons may be named as the "Franchisee". Since you provide the cleaning personally, the size of Customer Accounts you can service is relatively small. Since this program allows people to "try" this type of business, the attrition rate for franchisees leaving the System is higher than normal.
The On-Site Manager Program franchise is structured for the franchisee which is still involved in cleaning accounts, but is able to expand into larger buildings by hiring additional employees (usually a team of 3 to 7 employees) in order to clean several buildings. Usually, franchisees who purchase a Technician Program franchise and are successful, will want to start hiring employees and convert their Technician Program franchise to an On-Site Manager Program franchise.
The Corporate Program franchise is designed for the franchisee who is interested in managing his/her business full time and has hired additional employees in order to expand into even larger buildings. The Customer Accounts you handle will be even larger and the scope of your services may also be greater. Typically, a franchisee which has an On-Site Manager Program franchise and wishes to add more employees and obtain more customer accounts will convert its On-Site Manager Program franchise to a Corporate Program franchise ("Conversion Franchisee").
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 6–8)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, the franchise offers three types of programs that a franchisee can advance through as their business grows: the Technician Program, the On-Site Manager Program, and the Corporate Program. Generally, franchisees begin with the Technician Program and may advance to the On-Site Manager Program and then to the Corporate Program as their business expands.
The Technician Program is designed for individuals who want to enter the cleaning business with low overhead and personally provide cleaning services in smaller buildings. Franchisees in this program cannot hire employees and must perform all cleaning services themselves. Due to the hands-on nature of this program and the limited size of customer accounts, the attrition rate for franchisees leaving the Buildingstars system is higher than normal.
The On-Site Manager Program is structured for franchisees who are still involved in cleaning but are expanding into larger buildings by hiring a team of 3 to 7 employees. Franchisees typically transition to this program after finding success with the Technician Program and wanting to hire employees. Finally, the Corporate Program is designed for franchisees who want to manage their business full-time and have hired additional employees to expand into even larger buildings with a greater scope of services. Franchisees usually convert from the On-Site Manager Program to the Corporate Program to add more employees and obtain more customer accounts.
These three programs have different fee structures, which are further detailed in Items 5 and 6 of the 2025 Franchise Disclosure Document. The progression through these programs allows Buildingstars franchisees to scale their operations and increase their service capabilities as their business grows.