Can a Buildingstars franchisee offer services that interfere with the services rendered in connection with the franchise?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE recognizes that it is not permitted to use the System or Marks in connection with the sale of any products or services other than the cleaning business.
If a Customer requests that FRANCHISEE render any services or sell any products that are not of the type that is
normally rendered in connection with the System, FRANCHISEE must first notify BUILDINGSTARS and obtain approval from BUILDINGSTARS. BUILDINGSTARS will not unreasonably object to FRANCHISEE'S request provided that the services do not interfere with the services that FRANCHISEE renders in connection with the franchise, the services and products are in no way associated with the Marks and System, FRANCHISEE is capable of providing the products and services in a good and workmanlike manner, and the Customer is fully apprised that the services or products are not being rendered in connection with the franchise. BUILDINGSTARS retains the right to object to any future requests and the failure to object to any request shall not prohibit BUILDINGSTARS from objecting to any future requests.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 29)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, a franchisee is generally restricted from offering services that interfere with the core services of the franchise. Specifically, Buildingstars franchisees are not permitted to use the Buildingstars system or marks for any products or services outside of the cleaning business. If a customer requests additional services, the franchisee must seek approval from Buildingstars.
Buildingstars will assess such requests, and approval will not be unreasonably withheld provided that the requested services do not interfere with the existing franchise services. Additional stipulations include that the services and products must not be associated with the Buildingstars marks or system, the franchisee must be capable of delivering the services competently, and the customer must be fully aware that these additional services are separate from the Buildingstars franchise.
Buildingstars retains the right to object to future requests, regardless of any prior approvals. This policy ensures that franchisees primarily focus on the core cleaning services offered under the Buildingstars brand, maintaining consistency and quality. It also protects Buildingstars' brand identity by preventing franchisees from offering unrelated services under the Buildingstars name without explicit consent.