Does the Buildingstars definition of 'Customer' include prospective customers?

According to Buildingstars's 2025 Franchise Disclosure Document, the definition of "Customer" explicitly includes prospective customers. This definition extends to prospective customers of Buildingstars, its affiliates, the franchisee, or any other franchisee within the Buildingstars system.

This broad definition has significant implications for a Buildingstars franchisee. It means that any contact the franchisee or their employees have with potential customers, or any information they learn about potential customers through their affiliation with Buildingstars, could establish those prospects as protected "Customers" under the franchise agreement. This could impact the franchisee's ability to solicit or service those customers if they leave the Buildingstars system.

The definition also specifies that a "Customer" includes any affiliate, successor in interest, subsidiary, sibling company, or parent company of any such customer or prospective customer. This further expands the scope of the customer definition and could create complexities in determining which entities are considered Buildingstars's customers. Franchisees should carefully consider this definition and its potential impact on their business operations and future opportunities.

It is important for prospective franchisees to fully understand the implications of this broad customer definition, particularly in relation to non-compete and non-solicitation clauses within the franchise agreement. Understanding these definitions is crucial for navigating the Buildingstars franchise system and protecting their business interests.