What is the attrition rate like for franchisees leaving the Buildingstars System in the Technician Program?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
The Technician Program is for individuals who want to get into the cleaning business with relatively low overhead and want to provide the cleaning services in smaller buildings themselves. With this type of franchise program, you cannot hire any additional employees, but instead you are required to do all of the cleaning yourself. Each person who performs services must sign as the "Franchisee." No more than 2 persons may be named as the "Franchisee". Since you provide the cleaning personally, the size of Customer Accounts you can service is relatively small. Since this program allows people to "try" this type of business, the attrition rate for franchisees leaving the System is higher than normal.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 6–8)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, the Technician Program is designed for individuals seeking entry into the cleaning business with minimal overhead, where they personally provide the cleaning services in smaller buildings. Franchisees in this program are restricted from hiring employees and must perform all cleaning tasks themselves; only up to two individuals can be named as the franchisee. Due to the hands-on nature of the Technician Program and its appeal as an introductory step into the cleaning business, Buildingstars states that the attrition rate for franchisees leaving the System is higher than normal compared to its other franchise programs.
This higher attrition rate suggests that a significant number of Technician Program franchisees may choose to discontinue their franchise agreement with Buildingstars for various reasons. These reasons could include the physical demands of the work, the limitations on scaling the business without employees, or the desire to pursue other opportunities. Prospective franchisees should carefully consider these factors and assess their own suitability for a hands-on, owner-operated business model before investing in the Technician Program.
It is important to note that the FDD does not provide specific figures or percentages regarding the attrition rate. Therefore, prospective franchisees should directly inquire with Buildingstars about the actual attrition rates for the Technician Program over the past several years. Understanding the specific numbers will allow for a more informed decision about the potential risks and rewards associated with this particular franchise program. Furthermore, speaking with current and former Technician Program franchisees can provide valuable insights into the challenges and successes experienced within this entry-level franchise option.