According to the Buildingstars Franchise Agreement, what services must a franchisee provide?
Buildingstars Franchise · 2025 FDDAnswer from 2025 FDD Document
CHISEE shall not advertise in a deceptive, misleading, or unethical manner; shall only make those promises, representations, and guarantees to Customers, and others at the Business authorized by BUILDINGSTARS; preserve good Customer relations; render competent, prompt, courteous, and knowledgeable service; and meet such minimum standards as BUILDINGSTARS may establish from time to time in the Confidential Operations Manual.
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- FRANCHISEE recognizes that it is not permitted to use the System or Marks in connection with the sale of any products or services other than the cleaning business. If a Customer requests that FRANCHISEE render any services or sell any products that are not of the type that is
normally rendered in connection with the System, FRANCHISEE must first notify BUILDINGSTARS and obtain approval from BUILDINGSTARS. BUILDINGSTARS will not unreasonably object to FRANCHISEE'S request provided that the services do not interfere with the services that FRANCHISEE renders in connection with the franchise, the services and products are in no way associated with the Marks and System, FRANCHISEE is capable of providing the products and services in a good and workmanlike manner, and the Customer is fully apprised that the services or products are not being rendered in connection with the franchise. BUILDINGSTARS retains the right to object to any future requests and the failure to object to any request shall not prohibit BUILDINGSTARS from objecting to any future requests.
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- In the event that FRANCHISEE wishes to advertise its Business, FRANCHISEE must submit all of its own advertising and sale promotion materials (including Internet advertising) to BUILDINGSTARS for prior consent. If BUILDINGSTARS does not consent to the advertising within 20 days after receipt of the advertising, said advertising is deemed acceptable. FRANCHISEE shall not advertise or use in advertising or other form of promotion, the Marks without the appropriate copyright, trademark, and service mark registration symbols for those marks which are registered and without BUILDINGSTARS' consent.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 29)
What This Means (2025 FDD)
According to Buildingstars's 2025 Franchise Disclosure Document, franchisees primarily engage in the cleaning business. The franchisee is not permitted to use the Buildingstars system or marks in connection with the sale of any products or services other than the cleaning business.
If a Buildingstars franchisee is requested to render services or sell products that are not normally rendered in connection with the Buildingstars system, the franchisee must first notify Buildingstars and obtain approval. Buildingstars will generally approve the request as long as the services do not interfere with the regular franchise services, are not associated with Buildingstars' marks and system, the franchisee is capable of providing the services in a good manner, and the customer is aware that these services are not part of the Buildingstars franchise.
The Buildingstars franchisee must ensure their employees treat customers fairly and provide services in an honest, ethical, and nondiscriminatory manner. Franchisees should not withhold material information or sell unnecessary services to customers. Franchisees must also avoid deceptive or unethical advertising, keep good customer relations, and provide competent, prompt, courteous, and knowledgeable service, meeting the minimum standards set by Buildingstars in its Confidential Operations Manual.