What training is required for personnel working at a Buff City Soap Makery?
Buff_City_Soap Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee will ensure that each such Personnel receive the Initial Training and any additional training that Franchisor requires.
Franchisor will not be involved in, or responsible for, training, employment, compensation or any other personnel matters and decisions made by Franchisee, as further described in Section 13(d).
Franchisor reserves the right to charge a reasonable fee for any Initial Training provided to any replacement or successor Operator, General Manager or other management Personnel as Franchisor requires.
Franchisee will be solely responsible for all costs and expenses incurred by Franchisee, its Operator, General Manager and any other Personnel in connection with any Initial Training program, including, without limitation, costs of obtaining any required certifications, compensation, travel, lodging, meals and other miscellaneous costs.
In addition, should your training date change within two weeks prior, you will be responsible for excess travel fees for changes incurred by our training team.
Initial Training may be conducted at Franchisor's offices, Franchisee's Makery or another Buff City Soap makery, at Franchisor's sole option.
Franchisee, its Operator, General Manager and any other Personnel that attend Initial Training or participate in any other training provided by Franchisor must sign a liability waiver and release in the form prescribed by Franchisor.
Franchisor may develop pre-training materials (print and electronic) that Franchisee and other Personnel will be required to complete prior to attending initial training.
Franchisee and/or its Personnel may be required to show competency in the pre-training material prior to attending training.
Failure to show competency in the pre-training material may result in Franchisee and/or its Personnel not being able to attend initial training and may result in an additional training fee of $5,000.
At all times throughout the Term, Franchisee will hire, train and supervise Personnel sufficient to meet its obligations under this Agreement in accordance with the Standards or otherwise in writing by Franchisor. Franchisee will maintain a competent, conscientious, trained staff and take such steps as are necessary to ensure that its Personnel preserve good customer relations and fully comply with Applicable Law.
Except as limited below, Franchisor will provide an Opening Team to provide up to twenty-one (21) days of on-site training, initial corporate training, and initial pre-opening training before and/or after the Makery's Opening Date, to assist you with your initial corporate training and pre-opening activities for your Franchised Business for a maximum of two locations opened by you or entities affiliated with you.
This training may be located in our corporate office (currently, Dallas, TX),
alongside a BCS Makery location chosen by the Franchisor.
Initial Corporate Training is up to seven days.
Initial Preopening Training for a BCS Makery opening is up to seven days per Makery for a maximum of two locations.
Source: Item 23 — Receipts (FDD pages 69–186)
What This Means (2025 FDD)
According to Buff City Soap's 2025 Franchise Disclosure Document, franchisees are responsible for ensuring that all personnel receive initial and any additional training required by Buff City Soap. The franchisee is responsible for all employment and personnel decisions, including hiring, firing, and supervision.
Initial training may be conducted at Buff City Soap's offices, the franchisee's Makery, or another Buff City Soap location, at the franchisor's discretion. The franchisor can charge a reasonable fee for initial training provided to any replacement or successor operator, general manager, or other management personnel. The franchisee is responsible for all costs associated with the initial training program, including certifications, compensation, travel, lodging, and meals.
Buff City Soap may develop pre-training materials that the franchisee and personnel must complete before attending initial training. Failure to show competency in pre-training material may prevent attendance and result in an additional $5,000 training fee. The franchisee must also ensure they hire, train, and supervise enough personnel to meet their obligations under the Franchise Agreement, maintaining a trained staff that preserves customer relations and complies with applicable laws.
Buff City Soap also provides an Opening Team to provide up to 21 days of on-site training, initial corporate training, and initial pre-opening training before and/or after the Makery's Opening Date, to assist with initial corporate training and pre-opening activities for the Franchised Business for a maximum of two locations opened by you or entities affiliated with you. Initial Corporate Training is up to seven days, and Initial Preopening Training for a BCS Makery opening is up to seven days per Makery for a maximum of two locations.