Does Buff City Soap require franchisees and their principals to comply with a Code of Conduct?
Buff_City_Soap Franchise · 2025 FDDAnswer from 2025 FDD Document
any required certifications, compensation, travel, lodging, meals and miscellaneous expenses.
- (e) On-Site Remedial Assistance. Upon the reasonable request of Franchisee or as Franchisor deems appropriate, Franchisor will, during the Term, subject to the availability of personnel, provide Franchisee with additional trained representatives who will provide on-site remedial training to Franchisee's Personnel. Franchisee must pay Franchisor's then-current compensation rate for the services of such trained representatives, plus their costs of travel, lodging, meals and any other reasonable out-ofpocket expenses incurred by Franchisor in providing the on-site remedial services.
7. MAKERY AND PROCUREMENT STANDARDS.
- (a) Standards. Franchisee understands the importance of maintaining uniformity among all of the Buff City Soap makeries and the importance of complying with the Standards relating to the development and operation of the for the protection of the Brand and Franchisor's interest in the System and Marks. Franchisee acknowledges and agrees that the purpose of establishing and enforcing such Standards is not so that Franchisor may exercise any control over the day-to-day operations of the Makery that are reserved to Franchisee. In addition, Franchisee may not engage in any co-branding in or with the Makery or use of the Premises for any purpose other than the operation of the Makery unless Franchisor has previously approved such co-branding in writing.
- (b) Maintenance. Franchisee must at all times maintain the interior and exterior of the Makery Premises and the surrounding area in good condition and repair and comply with the Standards for cleanliness, organization and sanitation of the Makery. Franchisee is solely responsible for maintenance, repair and replacement where necessary to maintain the Makery in accordance with the Standards and for any liabilities arising from Franchisee's failure to comply with the terms and conditions of this Section 7(b).
- (c) Improvements; System Changes. Franchisee must, at its sole cost and expense, fully comply with any changes made to the System by Franchisor within a reasonable time. Franchisee may be required to attend meetings, at its own cost and expense, to discuss any System changes. Franchisee will make such capital improvement or modifications necessary to modernize, redecorate and upgrade the Makery, including without limitation the Operating Assets in accordance with Franchisor's then-current Standards, provided that (1) the aggregate amount of capital improvements, modifications and upgrades to the Makery (including those upgrades required in Sections 8(b) and 8(c) of this Agreement) required by Franchisor will not exceed $500,000 during the Initial Term; and (2) Franchisee will not be required to make such capital improvements or modifications more frequently than every 5 years. Franchisee acknowledges that subsection (2) shall not apply to its obligations under Section 7(b). Franchisee must complete to Franchisor's satisfaction any changes Franchisor requires within a reasonable time, and except as otherwise required under this Agreement (e.g. with respect to upgrades of the Technology System set forth in Section 8(a)), such time will not exceed 12 months from the date Franchisee is notified of any required changes unless otherwise agreed to in writing by Franchisor. If Franchisor requests that changes be made to the Makery, Franchisor will provide Franchisee with a sample layout for the interior and exterior changes to be made and a set of typical preliminary plans. Franchisee will, at its sole cost and expense, employ architects, designers, engineers, contractors and others as may be necessary to complete, adapt, modify or substitute the sample plans for the Makery. Franchisor will have access to the Makery while work is in progress and may require such reasonable alterations or modifications of the construction at the Makery, at Franchisee's sole cost and expense, as Franchisor deems necessary to conform to its Standards. If Franchisee fails to make any improvement or System changes as required by this Section 7(c) or perform maintenance as described in Section 7(b), Franchisor may, in addition to its other rights in this Agreement, effect such improvement, System changes or maintenance and Franchisee must reimburse Franchisor for the costs Franchisor incurs.
- (d) Designated Supplier. Franchisee must purchase the Operating Assets, Technology System and Products (including raw materials and component ingredients required to manufacture the Products) from Franchisor's Designated Suppliers as set forth in the Manuals.
Source: Item 23 — Receipts (FDD pages 69–186)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Buff City Soap requires franchisees to adhere to certain standards and policies, but it is not explicitly referred to as a 'Code of Conduct'. Franchisees must maintain uniformity among all Buff City Soap makeries and comply with the brand's standards for development and operation.
Franchisees are responsible for maintaining the interior and exterior of the Makery, ensuring cleanliness, organization, and sanitation. They must also comply with any changes made to the Buff City Soap system and may be required to attend meetings to discuss these changes. Franchisees are expected to modernize, redecorate, and upgrade their Makery as per Buff City Soap's standards, with a limit of $500,000 for capital improvements during the initial term, and these improvements are not required more frequently than every 5 years.
Furthermore, franchisees must ensure their personnel preserve good customer relations and fully comply with applicable laws. General Managers and Operators are required to execute confidentiality and non-compete agreements. Franchisees must also participate in any gift certificate, gift card, or customer loyalty programs implemented by Buff City Soap. While these stipulations outline expected behavior and operational standards, the FDD does not use the specific term 'Code of Conduct'.