If Buff City Soap designates the use of Proprietary Software, what is the franchisee required to do?
Buff_City_Soap Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee will fully comply with Franchisor's systems access requirements and related Standards with respect to such computer and electronic systems.
(f) Payment Processing. Franchisor may, at its sole discretion, choose to change credit card payment processing service providers. Such a change may require a replacement of credit card terminals used to process credit card, debit card and other methods of payment. In such circumstances, such replacements will be the Franchisee's responsibility. Franchisor may choose to be responsible to pay, on your behalf, any related or associated equipment manufacturers, value added resellers, or service providers for payment processing technologies. In such cases, Franchisor will invoice Franchisee for these technologies and services for which are required to operate Franchisee's BCS Makery.
Source: Item 23 — Receipts (FDD pages 69–186)
What This Means (2025 FDD)
According to the 2025 Buff City Soap Franchise Disclosure Document, franchisees must adhere to Buff City Soap's system access requirements and related standards concerning computer and electronic systems.
Buff City Soap franchisees are obligated to comply fully with the franchisor's requirements for accessing their computer and electronic systems. These requirements are part of the broader 'Standards' that Buff City Soap establishes for its franchise operations. This ensures that all franchisees are operating under a unified and secure technological framework.
This compliance extends to any proprietary software that Buff City Soap designates for use within the franchise. The FDD also states that if Buff City Soap changes credit card payment processing service providers, the franchisee is responsible for the replacement of credit card terminals. This may also require the franchisee to pay for any related or associated equipment manufacturers, value added resellers, or service providers for payment processing technologies. In such cases, Buff City Soap will invoice the franchisee for these technologies and services required to operate the Makery.