What are the telephone number requirements for a Budget rental business?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
satisfaction. No person may be employed as the General Manager unless such person will have completed the instruction furnished by Budget to Budget's satisfaction.
- 9.2 Management. Licensee shall notify Budget of the names and addresses of all of Licensee's officers, directors and managers. Licensee shall notify Budget immediately in the event changes in any such positions occur, including providing Budget with organizational documents executed to effect or approve such change, as set forth in Exhibit G. Budget reserves the right to periodically run criminal background checks and credit checks on any of Licensee's officers, directors and managers, including at the time of renewal.
- 9.3 Telephone Numbers/Weblinks. Licensee agrees to maintain not less than one (1) separate telephone number and facsimile/electronic communication line for the Rental Business which will be listed as, and identified exclusively with, the Rental Business (separate and distinct from all other telephone numbers maintained by Licensee), in all primary general and business telephone directories distributed within the Territory and in such other telephone directories, and in all advertising in which such number or numbers appear, as will be prescribed by Budget in the Standards. All telephone, facsimile and electronic communication lines and other commercial numbers, whether installed by or at the cost of Licensee or not, which are advertised in connection with the Rental Business (including listings in the white and yellow pages and any other telephone, online or other business directories) are held by Licensee solely for the purpose of performing under this Agreement and its related Exhibits.
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, franchisees must maintain at least one separate telephone number and a facsimile/electronic communication line exclusively for the rental business. This number must be listed and identified solely with the Budget rental business, distinct from any other telephone numbers the franchisee maintains.
Budget requires that this dedicated telephone number be listed in all primary general and business telephone directories distributed within the territory. Additionally, the number must appear in any other telephone directories and advertising materials as prescribed by Budget in its standards. This ensures that customers can easily find and contact the Budget rental business directly.
All telephone, facsimile, and electronic communication lines, along with other commercial numbers advertised in connection with the rental business, are held by the franchisee solely for performing their obligations under the franchise agreement. Upon termination of the agreement, the franchisee is required to transfer all telephone numbers, facsimile and electronic communication lines, and electronic addresses and domain names used in the rental business to Budget or a party designated by Budget.