What size of vehicles does the agreement consider when discussing accessibility requirements for Budget?

• 1. Upon request for a vehicle of specific size with a specific number of doors that is equipped with hand controls, Avis will use its best efforts to satisfy this request. In the event that a renter requests hand controls to be installed in a particular size of car and no such car is available, the renter will be upgraded at no charge to the next available size vehicle.
  • 1. Avis will not impose any charge for providing or installing hand controls in its rental vehicles.
• 1. Avis will train an adequate number of mechanics or other employees in the proper installation of vehicle hand controls, and at least one such employee will be trained at any location at which a mechanic is employed. Likewise, similar instruction will be incorporated as part of the formal training undertaken by newly-hired mechanics and other appropriate employees.
• 1. When no person trained in the proper installation of hand controls is available at a particular location, Avis shall make appropriate alternative arrangements for the installation of hand controls at that location, and shall use its best efforts to satisfy the customer's request.
• 1. Avis shall inform all employees who have contact with the public of the availability of hand controls, notice requirements, and all other policies regarding reservations of vehicles equipped with hand controls as set forth in this Agreement.

Source: Item 23 — RECEIPTS (FDD pages 80–426)