factual

For Budget rentals, what is the deadline for the Receiving City to make adjustments for additional fuel, Electric Vehicle Charging fees, or key replacement charges after check-in?

Budget Franchise · 2025 FDD

Answer from 2025 FDD Document

    1. Any adjustments (such as additional fuel, Electric Vehicle Charging fees, or key replacement charges), will be made by the Receiving City within two (2) business days after check-in.
  • d. If keys are not returned with the Vehicle, the Receiving City will adjust the rental agreement for key replacement fees within two (2) business days after check-in by adding a charge of Three hundred dollars ($300) or the cost of the key if higher.
    • i. Send invoices to VAB for reimbursement.

Source: Item 23 — RECEIPTS (FDD pages 80–426)

What This Means (2025 FDD)

According to Budget's 2025 Franchise Disclosure Document, the Receiving City has a deadline of two business days after check-in to make adjustments for charges like additional fuel, Electric Vehicle charging fees, or key replacements. This means that if a customer returns a Budget rental car and owes money for any of these reasons, the location receiving the vehicle must process those charges within that 48-hour window.

For a Budget franchisee, this requirement emphasizes the importance of prompt and accurate check-in procedures. Failing to make these adjustments within the specified timeframe could lead to financial discrepancies or customer service issues. Franchisees need to ensure their staff are trained to identify and process these additional charges efficiently.

Specifically, if keys are not returned with the vehicle, the Receiving City will adjust the rental agreement for key replacement fees within two business days after check-in by adding a charge of $300, or the cost of the key if higher. This reinforces the need for timely action to avoid potential losses. Franchisees should establish clear protocols for handling vehicle returns and processing any associated fees to comply with Budget's standards and maintain accurate financial records.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.