For Budget rental agents, are unique ID numbers required, and at what level are they unique?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
All transactions entered in Wizard by rental agents who have been added to the CSI Program will be tracked for the purpose of measuring a rental agent's sales productivity selling Optional Services, Upsells, Walk-Ups and Prepaid Gas. Each station can establish its own thresholds that a rental agent must achieve to qualify for an incentive. All reports are available to display and print on Wizard terminals.
The following CSI screens will be provided:
• Rental Agent Update Screen (RAPB610)
The Rental Agent Update Screen is used to display, add, delete or modify rental agents on the system. It is mandatory that rental agents have unique ID numbers under the Fleet owner level.
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, rental agents participating in the Counter Sales Incentive (CSI) Program must have unique ID numbers. These unique ID numbers are mandatory and must be unique at the Fleet owner level.
This requirement is tied to tracking rental agent sales productivity within the Wizard system, specifically for Optional Services, Upsells, Walk-Ups, and Prepaid Gas. Each Budget station has the flexibility to set its own performance thresholds that rental agents need to meet in order to qualify for incentives. The Wizard system provides various screens and reports to monitor and manage agent performance, including screens for updating agent information, displaying rental agreement details, summarizing revenue by agent ID, and managing RSA denials or payment reductions.
For a prospective Budget franchisee, this means that if they choose to implement the CSI program, they will need to ensure that each rental agent is assigned a unique ID within the system. This allows for accurate tracking of individual sales performance and proper administration of the incentive program. The franchisee should familiarize themselves with the Wizard system and the various CSI screens to effectively manage and motivate their rental agents.
The Rental Agent Update Screen (RAPB610) is the specific screen used to manage these agent IDs, allowing for adding, deleting, or modifying rental agent information. The system also provides reports such as the Station Summary Revenue Screen (RAPB620) and the Station Summary Screen (RAPB620) to track revenue and performance metrics by agent ID, aiding in performance evaluation and incentive distribution.