Regarding the Budget Counter Sales Incentive (CSI) Program, who determines the thresholds that a rental agent must achieve to qualify for an incentive?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
All transactions entered in Wizard by rental agents who have been added to the CSI Program will be tracked for the purpose of measuring a rental agent's sales productivity selling Optional Services, Upsells, Walk-Ups and Prepaid Gas. Each station can establish its own thresholds that a rental agent must achieve to qualify for an incentive.
Each station must establish its own thresholds and send the form(s) into Change Control at WHQ for input to the system. Once the thresholds are added to the system, it is the responsibility of the Licensee to verify their accuracy. Thresholds may be changed upon thirty days' prior notice.
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, each Budget station has the authority to establish its own thresholds that a rental agent must achieve to qualify for an incentive under the Counter Sales Incentive (CSI) Program. These thresholds are used to measure a rental agent's sales productivity in areas such as selling Optional Services, Upsells, Walk-Ups, and Prepaid Gas.
To implement these thresholds, each station must complete specific forms and submit them to Change Control at WHQ for input into the system. Once the thresholds are added, the licensee (franchisee) is responsible for verifying their accuracy. This process ensures that the incentive program is tailored to the specific conditions and goals of each location.
Thresholds can be changed, but Budget requires thirty days' prior notice before any modifications are made. This advance notice allows for proper communication and adjustments within the system, ensuring that all parties are aware of the changes and can prepare accordingly. The CSI program tracks transactions entered in Wizard by rental agents who have been added to the CSI Program.