Who should Budget provide 'administrator' or 'super-user' access to its business systems to?

According to Budget's 2025 Franchise Disclosure Document, administrator or super-user access to Budget's business systems should only be granted to the franchisee's employees, agents, and contractors who have been assigned the responsibility of maintaining those systems. This is a security measure to ensure that only authorized personnel have the ability to make changes to the system.

This policy has important implications for a prospective Budget franchisee. It means the franchisee must carefully select and assign specific individuals within their organization to manage and maintain the business systems. These individuals will have elevated access levels, so trustworthiness and competence are critical. The franchisee will be accountable for the actions of these administrators.

This requirement is fairly standard in franchising, particularly for businesses that rely heavily on technology. Franchisors need to protect their systems and data, and limiting administrator access is a key control. Franchisees should ensure they understand the full scope of responsibilities for system administrators and provide adequate training and oversight.

Budget also requires the franchisee to enforce a policy where authorized users log off or lock their screens when not in use, and to automatically log all remote logins, reviewing these logs weekly for unauthorized access. Furthermore, a password administrator must be appointed to assign unique passwords and User IDs, with policies in place to protect their confidentiality. These measures collectively aim to safeguard Budget's business systems and data from potential security breaches.