Is a Budget Operator required to honor confirmed one-way reservations?

According to Budget's 2025 Franchise Disclosure Document, each Budget Operator is required to honor confirmed one-way reservations. However, this obligation is dependent on the reservation availability status indicated in the Wizard system at the time of the reservation request.

This means that a Budget franchisee must fulfill one-way reservations if the Wizard system, which Budget uses for reservations and fleet management, shows that there is availability. The franchisee's obligation to honor the reservation is directly tied to the real-time information within the Wizard system.

This requirement ensures consistency and reliability for customers using the Budget reservation system. It also means that franchisees need to closely monitor the Wizard system to manage their fleet and availability effectively. Failure to honor confirmed reservations could lead to customer dissatisfaction and potential penalties from Budget.