What fees does Budget waive for a renter with a disability who requires an additional driver?

According to Budget's 2025 Franchise Disclosure Document, Budget addresses policies related to the Americans with Disabilities Act (ADA). As part of a settlement agreement with the Department of Justice, Budget has specific policies regarding renters with disabilities. Budget allows individuals with disabilities who cannot drive to rent vehicles when accompanied by a licensed driver. In these situations, the person with the disability is considered the renter and bears the financial responsibility, provided they meet the standard credit qualification requirements. The driver must have a valid license and meet standard driver qualifications.

Budget treats the accompanying driver as an "additional driver" on the rental agreement. Importantly, Budget will waive any "additional driver" charges for one person accompanying a renter with a disability. Furthermore, Budget will not impose any other surcharges related to actions required by this policy. This means that a Budget franchisee must not charge extra fees to a renter with a disability who requires an additional driver due to their disability.

This policy ensures that Budget complies with the ADA and provides equal access to its services for individuals with disabilities. For a prospective franchisee, this means adhering to these guidelines to avoid legal issues and to provide inclusive service. Franchisees should be aware of these requirements and train their staff accordingly to properly implement these policies.