What customer information is used by Budget's expedited check-out transaction system?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
RENTAL SYSTEM FUNCTIONALITY
Real-Time Check Out Transaction
Enables the rental location to automatically prepare a rental agreement from a reservation, customer number, credit card or walk-up customer. If the customer had a reservation or a customer number stored, the associated information will be displayed in the applicable fields.
Card Swipe Transaction
On any terminal equipped with a magnetic stripe reader, upon the rental sales agent swiping the card, the system will attempt to locate the associated reservation and if present, display the applicable fields including credit identification and method of payment. If no reservation is found, the system will auto fill the name, credit identification and method of payment fields. If a customer number is associated to the charge card swiped, the system will auto fill the information included in the customer's file.
Ready Line
Enables the rental location to display and select vehicles in the class requested during a real-time check-out transaction.
Preprint Rental Agreement Transaction
Enables the rental location to prepare a rental agreement one day in advance of arrival for customers having a complete reservation and customer number.
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, the real-time check-out transaction system enables rental locations to automatically prepare a rental agreement using a reservation, customer number, credit card, or information from a walk-up customer. If a customer has a reservation or a stored customer number, the associated information is displayed in the relevant fields.
For card swipe transactions, the system attempts to locate any associated reservation when the rental sales agent swipes the card on a terminal equipped with a magnetic stripe reader. If a reservation is found, the system displays the applicable fields, including credit identification and method of payment. If no reservation is found, the system automatically fills in the name, credit identification, and method of payment fields. If a customer number is associated with the charge card swiped, the system auto-fills the information included in the customer's file.
Budget's system also has a 'Ready Line' feature that allows the rental location to display and select vehicles in the class requested during a real-time check-out transaction. Additionally, the system supports preprinting rental agreements one day in advance for customers who have a complete reservation and customer number, streamlining the check-out process.