Did Budget agree to accelerate barrier removal at the Detroit Airport at the Department's request?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
Avis Rent A Car system of the modification in policies and procedures described above, shall provide such licensees with a copy of the Policy Statement, and shall encourage current licensees to adopt such policies and procedures.
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- Avis shall require all contract or renewing an existing Effective date of this Agreement and procedures described above.
D. Architectural Barriers
1134769.1 25. As Attachment A to the Notice Letter, the Department provided Avis with a list of physical barriers to access at Avis' Detroit Airport Facility. In response, Avis informed the Department that access improvements to its Detroit Airport facilities were planned as part of its nationwide program of barrier removal. At the Department's request, Avis agreed to accelerate barrier removal at the Detroit Airport and
EXHIBIT B
BUDGET FDD
has provide evidence that barrier removal was completed as of December 16, 1998. Although Avis has informed the Department, that it has engaged in substantial barrier removal efforts at its corporately- operated sites nationwide, this Agreement addresses barrier removal at Avis' Detroit Airport Facility only.
E. Effective Communication
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, the document discusses actions taken by Avis, not Budget, regarding barrier removal at the Detroit Airport. Specifically, after the Department of Justice provided Avis with a list of physical barriers at its Detroit Airport facility, Avis informed the Department that access improvements were already planned as part of a nationwide barrier removal program. At the Department's request, Avis agreed to accelerate barrier removal at the Detroit Airport. Evidence was provided that barrier removal was completed as of December 16, 1998. The agreement addressed barrier removal at Avis's Detroit Airport Facility only, even though Avis had engaged in substantial barrier removal efforts at its corporately-operated sites nationwide.
Additionally, Avis agreed to develop and implement a system for effective communication with customers at the Detroit Airport, particularly those with disabilities. This system, which needed prior written approval from the Department, had to be operational within six months of the agreement's effective date. At a minimum, Avis was required to install appropriate signage directing individuals to the location of airport TDDs (Telecommunications Devices for the Deaf) and ensure that TDDs and trained personnel were available to respond to calls from the airport terminal to its Detroit rental car facility.
While the FDD details Avis's actions and agreements, it's important to note that Budget licensees seeking to operate from an airport may be required to enter into a Contingent Assignment of Airport Concession Agreement. Budget also reserves the right to negotiate directly with airport authorities to obtain its own airport concession agreements, which it would then sublease to the licensee. Licensees are expected to cooperate fully with Budget in these efforts and honor all obligations under the Airport Concession Agreement. Prospective Budget franchisees should confirm with Budget how these obligations would be transferred to them.