What does Budget's ABCR provide to licensees to access the System?
Budget Franchise · 2025 FDDAnswer from 2025 FDD Document
WHEREAS, Licensee operates a Budget Rent A Car Business under a license agreement (the "License") with Budget Ren A Car System, Inc. ("Budget").
WHEREAS, Licensee is a party to a Rental System Agreement with Avis Budget Car Rental, LLC ("ABCR") whereby Licensee receives rental agreement processing services from ABCR in connection with Licensee's Budget Rent A Car business and has access to the Wizard System ("Wizard"); and
WHEREAS, ABCR desires to provide to Licensee, and Licensee desires to obtain from ABCR, the specialized computer services available through Wizard and more specifically described in the Schedule attached hereto and made part hereof (the "Services"):
NOW THEREFORE, in consideration of the mutual covenants contained herein, the parties hereto agree as follows:
SERVICES
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- Pursuant to the terms and conditions of this Agreement, Licensee will process through Wizard all of its Transactions and ABCR will provide Licensee with access to the System in order to utilize its features and functions in connection with Licensee's Business. ABCR hereby grants Licensee a limited, non-exclusive, non-transferable license to utilize the System for such purpose in accordance with the terms of this Agreement. ABCR will provide specialized computer services to Licensee through Wizard as set forth in the Administrative Services Addendum attached to this Agreement as Schedule E.
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- ABCR will provide to Licensee at an additional charge, and Licensee will subscribe to, ABCR's 24-hour telephone Help Desk support service (the "Help Desk"). ABCR's charges for the Help Desk will be uniform for all users of the System, may be changed from time to time upon written notice to Licensee and are currently in the amounts set forth in the Charges Schedule attached to this Agreement as Schedule B. Help Desk services are provided by telephone and includes coordination of computer equipment installation, troubleshooting computer hardware, software and communication facilities and ongoing technical support of the System.
EXHIBIT I BUDGET FDD
Licensee acknowledges that the Help Desk exists to support System problems and that it cannot address problems related to a Licensee's PC or its Internet Service Provider ("ISP").
CONNECTIVITY
ABCR reserves the right to modify or change the method of connectivity to the System, provided that such modification or change is applicable to Budget locations as well as Budget licensee locations.
In the event Licensee elects to connect to the System via Legacy SNA (Frame Relay), ABCR will, at Licensee's expense, acquire, install, manage and maintain the network communications equipment, interconnections and telephone services required by ABCR for Legacy SNA connectivity.
Existing Legacy SNA requirements and costs are outlined in Schedule B hereto.
ABCR may change these costs from time to time upon written notice to Licensee based upon increases in actual expenses incurred by ABCR to provide such services and obtain such equipment.
In the event Licensee elects to connect to the System via the Internet, Licensee will be required to execute the Wizard System Network Access Addendum attached hereto as Schedule C (the "Addendum"), which Addendum is incorporated herein by reference and is a part hereof.
Licensee may connect to the System using Thin Client, a Terminal purchased via ABCR that provides Licensee with a PCI-compliant infrastructure.
Licensee, at its option, may connect to the System using Thin Client either through (i) a Multiprotocol Label Switching ("MPLS") based solution or (ii) via the Aruba/DSL Connectivity.
A Site Survey must be conducted prior to the implementation of Thin Client to determine the network and physical needs of Licensee's location ("Site Survey").
- (ii) during the term of this Agreement, Licensee may only use Equipment which is on ABCR's list of approved Equipment. Schedule 1 to the Wizard System Network Access Addendum contains a listing of approved Equipment for Internet connectivity. Schedule D hereto contains the currently approved Equipment for MPLS and Aruba/DSL Connectivity.
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- All Equipment will be maintained and operated in accordance with System standards and published vendor communication specifications approved by ABCR. If Licensee uses Equipment which has not been approved by ABCR or fails to install, maintain and operate Equipment as provided herein, Licensee will be responsible for any resulting damage or expense incurred by ABCR and other users of the System, ABCR will have no obligation to perform under this Agreement and at ABCR's request, Licensee will, at its expense, correct any nonconformity as specified by ABCR.
- Site Preparation.
Licensee will be responsible, at its own expense, to prepare each site where Equipment is to be installed in accordance with site preparation guidelines to be furnished by ABCR.
2. ABCR Assistance.
ABCR acknowledges that Licensee may require ABCR's cooperation and/or assistance during periods of acquisition and installation of Equipment. Therefore, if requested by Licensee, ABCR agrees to cooperate with Licensee's vendors by providing them with System compatibility standards and to assist Licensee to the extent reasonably necessary in order that Licensee may acquire and install Equipment for the System.
3. Training.
Licensee will, at its own expense, cause its personnel who will operate the Equipment and utilize the System to receive such training as Budget deems necessary to insure the proper operation of Licensee's Business with the System. Budget will offer Licensee, for an additional charge, System training and on-site assistance for such purpose.
SYSTEM SERVICE CHARGES
- As consideration for ABCR's processing Transactions in Wizard and providing Licensee access to the System, Licensee will initially pay to ABCR a service charge of $.574 per Transaction (the "Service Charge"). ABCR will bill Licensee monthly for Transactions executed during the prior month. Commencing on the first January 1st after the execution of this Agreement
Source: Item 23 — RECEIPTS (FDD pages 80–426)
What This Means (2025 FDD)
According to Budget's 2025 Franchise Disclosure Document, ABCR (Avis Budget Car Rental, LLC) provides licensees with access to the Wizard System, which offers specialized computer services. Specifically, ABCR grants Budget licensees a limited, non-exclusive, non-transferable license to use the System to utilize its features and functions in connection with the Licensee's Business. ABCR also offers 24-hour telephone Help Desk support for an additional charge, which includes coordination of computer equipment installation, troubleshooting, and ongoing technical support.
Budget licensees can connect to the System through several methods. These include Legacy SNA (Frame Relay), where ABCR acquires, installs, manages, and maintains the necessary network equipment at the licensee's expense. Alternatively, licensees can connect via the Internet by executing the Wizard System Network Access Addendum. Licensees also have the option to use Thin Client, a terminal purchased through ABCR, providing a PCI-compliant infrastructure, which can be implemented through either a Multiprotocol Label Switching (MPLS) based solution or via Aruba/DSL Connectivity. A Site Survey is required before implementing Thin Client to assess the network and physical needs of the location.
Licensees are responsible for preparing their sites for equipment installation according to ABCR's guidelines and must ensure their personnel receive adequate training to operate the equipment and utilize the System effectively. Licensees must use equipment approved by ABCR, as listed in the Wizard System Network Access Addendum and Schedule D, and maintain it according to System standards. Failure to comply with these requirements may result in the licensee being responsible for any resulting damage or expenses incurred by ABCR and other users of the System.
ABCR may modify the method of connectivity to the System, provided such changes apply to both Budget locations and Budget licensee locations. Licensees are also responsible for the integrity of their data within the System and must comply with Payment Card Industry Data Security Standards (PCI Standards). ABCR will bill licensees a service charge per transaction for processing transactions in Wizard and providing access to the System, which may be adjusted annually to reflect changes in ABCR's operating costs.