What qualifications must a Certified Manager have to manage a Brueggers Bagels Bakery?

According to Brueggers Bagels' 2025 Franchise Disclosure Document, a Certified Manager must meet specific qualifications. The term 'Certified Manager' refers to the franchisee (or the Operating Partner if the franchisee is an entity), the Store Manager, and any additional managers who have successfully completed Brueggers Bagels' initial training program to their satisfaction.

The Store Manager, who is responsible for the day-to-day operations of the Brueggers Bagels bakery, must have a minimum of three years of experience working in a management capacity within a quick service or fast casual restaurant. This experience requirement ensures that the individual overseeing the bakery's operations has a solid understanding of restaurant management principles and practices.

In addition to the experience requirement for the Store Manager, all Certified Managers, including the franchisee or Operating Partner, the Store Manager, and any additional managers, must successfully complete Brueggers Bagels' initial training program. This training program is designed to equip managers with the knowledge and skills necessary to operate a Brueggers Bagels bakery according to the brand's standards and procedures. The franchisor must be reasonably satisfied with the completion of this training program.