Does participation in programs require a Brueggers Bagels franchisee to purchase additional equipment?
Brueggers_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
itchen Display Systems
- NCR Menulink/NBO Inventory Management System
- MonkeyMedia Catering and Online Ordering System
You may be required to purchase and install a new technology suite, or particular components, in the course of your franchise, regardless of the age or condition of your existing technology suite when the new requirement takes effect.
You must purchase/subscribe to these items directly from the vendor. The cost of purchasing or subscribing to computer hardware and software for the Bakery will vary depending upon the Bakery's size, style, and the volume of products offered. For example, a Bakery with a drive-thru window will require an additional POS terminal. We currently estimate the cost of purchasing the required POS system, computer hardware, and Approved Software to range from $26,000 to $34,000 per Bakery, or estimated at $200 to $300 per month on a subscription based program for legacy contracts through NCR. For franchisees who migrate into our new POS subscription model, costs may vary from $500 to $1,100 per month.
You must comply with the then-current Payment Card Industry Data Security Standards (PCI/DSS), as those standards may be revised by the PCI Security Standards Council, LLC (see www.pcisecuritystandards.org) or successor organization.
Some of the hardware and software that you will use is the proprietary property of third parties. We have not approved any hardware or software in place of these proprietary systems and programs, although we reserve the right to do so in the future. We have the right to specify the brands, types, makes, and models of your computer system. You will have to abide by our requirements concerning the computer system, including, among other things: (a) back office systems; (b) POS systems; (c) security systems; (d) printers and other peripheral devices; (e) archive and back-up systems; (f) internet access mode (for example, broadband) and speed; (g) front-of-the-house WiFi and other internet service for customers; and (h) processing gift and loyalty cards. You must participate in our online ordering system and pay the fees that we and/or our vendor reasonably specify for that system. You must comply with our requirements respect to establishing and maintaining telecommuni
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 48–49)
What This Means (2025 FDD)
According to Brueggers Bagels' 2025 Franchise Disclosure Document, franchisees may be required to purchase and install a new technology suite or specific components during the course of their franchise, irrespective of the age or condition of their existing technology. This includes purchasing or subscribing to computer hardware and software, with costs varying based on the bakery's size, style, and product volume. For instance, a Brueggers Bagels location with a drive-thru will need an additional POS terminal.
The FDD states that the estimated cost for the required POS system, computer hardware, and approved software ranges from $26,000 to $34,000 per bakery. Alternatively, franchisees with legacy contracts through NCR may have a subscription-based program costing an estimated $200 to $300 per month. For franchisees who switch to the new POS subscription model, costs can range from $500 to $1,100 per month.
Brueggers Bagels franchisees must also comply with the Payment Card Industry Data Security Standards (PCI/DSS). The brand retains the right to specify the brands, types, makes, and models of the computer system, including back office systems, POS systems, security systems, printers, and other peripheral devices. Franchisees are also obligated to participate in Brueggers Bagels' online ordering system and pay the associated fees. These requirements ensure uniformity and security across all Brueggers Bagels locations but also represent a potentially significant investment for the franchisee.