What items in the Brueggers Bagels Disclosure Document relate to initial and ongoing training?
Brueggers_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, MANUALS AND TRAINING]
In addition to attending our initial training program, the Certified Managers must obtain the food safety certifications that we designate, such as "ServSafe" certification. You must pay all costs and expenses incurred in connection with obtaining any required third party food safety certifications. All training and certification requirements must be met before your Restaurant opens.
If you (or the Operating Partner) or any Certified Manager ceases active management or employment at the Bakery, then you must train a qualified replacement (who must be reasonably acceptable to us) not more than 30 days after the end of the former person's full-time employment or management responsibilities. The replacement must successfully complete the initial training program, to our reasonable satisfaction, as soon as it is practical to do so.
We may require that any or all of the Certified Managers attend refresher courses, seminars, and other training programs periodically.
We will bear the cost of all initial training (instruction and required materials) for training up to two individuals. If you request that we provide initial training to more than two individuals, you will pay our current charge for this training (specified in the Manuals and discussed in Item 6 above). You will bear all other expenses incurred in attending training, such as the costs of transportation, lodging, meals, wages, benefits, and worker's compensation insurance (see Items 6 and 7 of this disclosure document).
If you ask that we provide additional on–site training, and we are able to do so, then you will pay us $350 per person to be trained per day plus our then–current per diem charges and out–of–pocket expenses. Our per diem charges will be specified in our Manuals, and the current amount is described in Item 6 of this disclosure document.
Additional training materials will be provided to you periodically by electronic means, and you will bear the cost of printing and lamination. We anticipate issuing new training materials at various times, such as when we launch new products, develop or introduce new menus, and when we introduce limited-time offerings.
The subjects covered in the initial training program (under the Franchise Agreement and License Agreement) are described below.
Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 29–31)
What This Means (2025 FDD)
According to Brueggers Bagels's 2025 Franchise Disclosure Document, Item 11 covers the franchisor's assistance, advertising, computer systems, manuals, and training. This item details the initial training program for Certified Managers, including the requirement to obtain food safety certifications like "ServSafe" before the restaurant opens. The franchisee is responsible for all costs associated with these third-party certifications.
If a Certified Manager leaves, Brueggers Bagels requires the franchisee to train a qualified replacement within 30 days. This replacement must complete the initial training program to Brueggers Bagels's satisfaction. Brueggers Bagels may also require Certified Managers to attend refresher courses, seminars, and other training programs periodically to stay updated on operational standards and changes.
Brueggers Bagels covers the costs of initial training (instruction and materials) for up to two individuals. However, the franchisee must pay the current charge for training additional individuals, as specified in the manuals and Item 6. The franchisee is also responsible for all other expenses related to attending training, including transportation, lodging, meals, wages, benefits, and worker's compensation insurance. If the franchisee requests additional on-site training, and Brueggers Bagels is able to provide it, the franchisee will pay $350 per person per day, plus per diem charges and out-of-pocket expenses, as detailed in the manuals and Item 6.
Brueggers Bagels also provides additional training materials periodically via electronic means, with the franchisee bearing the costs of printing and lamination. These materials are typically issued when new products are launched, menus are developed or introduced, and when limited-time offerings are introduced. This ensures that franchisees remain current with Brueggers Bagels's evolving offerings and operational standards.