If a Brueggers Bagels franchisee participates in a voluntary Off-Premises Program, what are their obligations regarding fees and rules?
Brueggers_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
Off-Premises Programs. You may request our permission to establish Off-Premises Programs either on your own or in conjunction with one or more outside vendors. Off-Premises Programs may be mandatory or optional for franchisees and may include online and telephone ordering features. If we establish a mandatory Off-Premises Program or you choose to participate in a voluntary program, you agree to pay the fees and costs associated with participation and to comply with all other rules and procedures that we specify for the program in the Manual or otherwise in writing. You may have to purchase equipment, including a delivery vehicle, in order to participate in an Off-Premises Program. We may define service areas for Off-Premises Programs that differ from your Protected Area. If multiple Bakeries are able to provide catering services in the same area, we may establish rules and policies to coordinate their activities and prevent customer confusion. Upon receipt of notice from us, you must stop directly soliciting catering customers and providing catering services in the adjacent area and turn over all customer information that you have acquired relating to that area.
Source: Item 12 — TERRITORY (FDD pages 42–45)
What This Means (2025 FDD)
According to Brueggers Bagels's 2025 Franchise Disclosure Document, franchisees who choose to participate in a voluntary Off-Premises Program must adhere to specific obligations. These include paying the fees and costs associated with participation in the program. Additionally, franchisees must comply with all rules and procedures that Brueggers Bagels specifies for the program, which may be outlined in the Manual or provided in writing.
Participation in an Off-Premises Program may also require franchisees to purchase specific equipment, potentially including a delivery vehicle, to facilitate the program's operations. Brueggers Bagels retains the right to define service areas for these Off-Premises Programs, and these areas may differ from the franchisee's Protected Area.
If multiple Brueggers Bagels bakeries are able to provide catering services in the same area, Brueggers Bagels may establish rules and policies to coordinate activities and prevent customer confusion. In such cases, a franchisee might be required to cease directly soliciting catering customers and providing catering services in an adjacent area, and to transfer any relevant customer information acquired to Brueggers Bagels upon receiving notice.