What is the definition of a 'Certified Manager' for a Brueggers Bagels franchise?
Brueggers_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
The Bakery must at all times be under the active full-time management of you, your Operating Partner, Store Manager, or additional managers who have passed operations and proficiency tests and successfully completed the applicable training program to graduate from the program as a "Certified Manager." At your option, we will also provide our training program for additional Certified Managers or shift supervisors for a fee. All training will take place at our support center in Denver, Colorado or a designated training store as we may determine. The Store Manager must have at least three years of experience working in a management capacity in a quick service restaurant or fast casual restaurant, and the Store Manager may serve as the Operating Partner regardless of the equity interest the Store Manager holds in the franchisee entity.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, MANUALS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Brueggers Bagels' 2025 Franchise Disclosure Document, a 'Certified Manager' is defined as the franchisee, the Operating Partner, the Store Manager, or additional managers who have passed operations and proficiency tests and successfully completed the applicable training program. The Brueggers Bagels bakery must be under the active full-time management of one of these individuals at all times.
Brueggers Bagels also offers its training program for additional Certified Managers or shift supervisors for a fee, providing franchisees the option to further train their staff. All training takes place at the Brueggers Bagels support center in Denver, Colorado, or at a designated training store.
The Store Manager, who can also serve as the Operating Partner regardless of equity interest, must have at least three years of experience working in a management capacity in a quick service or fast casual restaurant. This requirement ensures that individuals in management positions have sufficient experience in the food service industry.