What items in the Browns Chicken Franchise Disclosure Document relate to the franchisee's obligation for compliance with standards and policies/Operating Manual?

ining of Store employees is requested by Franchisee, and must take place at the Store, all expenses for such training, including a per diem charge and travel and living expenses for Brown's personnel, shall be paid by Franchisee.

B. Operating Manual.

Brown will permit Franchisee to use, during the term of the Franchise one or more copies of an operating manual, which may consist of one or more manuals and other written materials (the "Operating Manual") for BROWN'S Stores. The Operating Manual shall contain mandatory and suggested specifications, standards, and operating procedures prescribed from time to time by Brown for BROWN'S Stores. Specifications, standards, operating procedures and rules designated as "mandatory" by Brown in the Operating Manual or otherwise communicated to Franchisee in writing shall constitute provisions of this Agreement as if fully set forth herein. All references herein to this Agreement shall include all such mandatory specifications, standards and operating procedures and rules, and Franchisee must comply with such mandatory specifications, standards and procedures set forth in the Operating Manual. Brown may make reasonable modifications to the Operating Manual from time to time, to reflect changes in authorized products and services, and specifications, standards and operating procedures of BROWN'S Stores. No such modification shall alter Franchisee's fundamental rights under this Agreement. Franchisee shall keep his copy of the Operating Manual current, and in the event of a dispute about the contents of the Operating Manual, the master copies maintained by Brown at its principal office shall be controlling. Franchisee may not at any time copy any part of the Operating Manual. Brown may vary the standards and specifications to take into account unique features of specific locations or types of locations, special requirements and other factors Brown considers relevant in our its business judgment.

10. STORE IMAGE AND OPERATING STANDARDS.

A. Condition and Appearance of Store.

Franchisee agrees to maintain the condition and appearance of the Premises of the Store consistent with Brown's standards for the image of a BROWN'S Store as an attractive, pleasant, and comfortable restaurant. Franchisee agrees to effect such reasonable maintenance and refurbishing of the Store as is required from time to time to maintain or improve the appearance and efficient operation of the Store and/or in conjunction with the offer and sale of additional products or services authorized by Brown, including, without limitation, replacement of worn out or obsolete equipment, furniture, fixtures, utensils and signs, repair of the exterior and interior of the Store, redecorating and repair and resurfacing of parking facilities and periodic cleaning and redecorating.

If, at any time, in Brown's reasonable judgment, the general state of repair or the appearance of the Premises or the Store's equipment, fixtures, furniture, signs or decor does not meet Brown's standards therefor, Brown shall so notify Franchisee, specifying the action to be taken by Franchisee to correct such deficiency. If Franchisee fails or refuses to initiate within thirty (30) days after receipt of notice from Brown, and thereafter continue in good faith and with due diligence, a bona-fide program to undertake any required maintenance or refurbishing, Brown shall have the right to enter upon the Premises and effect such maintenance or refurbishing on behalf of Franchisee, and Franchisee shall pay the entire costs thereof on demand. Franchisee's obligation to initiate and continue any required maintenance or refurbishing shall be suspended during any period in which such maintenance or refurbishing is impractical due to war, civil disturbance, natural disaster, labor dispute or other event beyond Franchisee's reasonable control.

Franchisee agrees that neither the Store nor the Premises will be used for any purpose other than the operation of a BROWN'S Store in compliance with this Agreement. Franchisee will place or display at the Premises (interior and exterior) only such signs, emblems, lettering, logos and display and advertising materials that are from time to time approved by Brown.

B. Alterations To the Store.

Franchisee shall make no material alterations to the leasehold improvements of the Store, nor shall Franchisee make material replacements of or alterations to the equipment, fixtures, furniture, or signs of the Store, without prior written approval by Brown.

**C.

Source: Item 9 — FRANCHISEE'S OBLIGATIONS (FDD pages 23–24)