From whom must Browns Chicken franchisees obtain their POS system and credit card processing?
Browns_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ny source; the cost is included in the estimates in Item 7 under Equipment Costs.
You must obtain and record all sales on a POS System and credit card processing from a vendor we approve. Currently our approved vendor is Square, Inc. The POS System and credit card transactions are all processed through an iPad and cash register meeting the Square configuration.
The following are the components for the Square POS System: (1) an iPad; (2) a Square Stand; (3) A Square Contactless and Chip Reader; (4) a Compatible Receipt printer, and (5) a Compatible Cash Drawer. Brown incurs the costs of the Square equipment and furnishes it to you for no charge. You must pay us the monthly processing fee, which is for the time card and employee permissions online ordering. The amount, estimated at between $50 and $200 per month, depends on the actual volume of transactions you process on the Square system.
Brown reserves the right to access information and data pertaining to your Store produced by and/or stored on your computer system. The information and data we may access includes that of any Third-Party Delivery Service companies through which customers purchase menu items from your Store.
The POS System records and processes all cash transactions in your Store. We do not require that you upgrade or update your POS System. Square will provide you ongoing support, which is included in the monthly processing fee.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–30)
What This Means (2025 FDD)
According to Browns Chicken's 2025 Franchise Disclosure Document, franchisees are required to obtain their Point of Sale (POS) system and credit card processing services from a vendor approved by Browns Chicken. Currently, the approved vendor is Square, Inc. The POS system and credit card transactions are processed through an iPad and cash register meeting the Square configuration.
Browns Chicken incurs the costs of the Square equipment and furnishes it to the franchisee at no charge. However, the franchisee is responsible for paying Browns Chicken a monthly processing fee, estimated to be between $50 and $200, which covers time card and employee permissions for online ordering. The actual amount depends on the volume of transactions processed through the Square system.
Browns Chicken retains the right to access information and data pertaining to the franchisee's store produced or stored on the computer system, including data from third-party delivery service companies. Franchisees must also use Square for credit card processing, with fees based on the dollar volume generated through credit card purchases. Square provides ongoing support as part of the monthly processing fee, but franchisees are solely responsible for protecting the POS and computer systems from viruses, hackers, and other technology-related problems.