Is a Browns Chicken franchisee required to offer Browns Chicken gift cards for sale?
Browns_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
N. Gift Cards. Franchisee agrees:
- (1) to offer for sale BROWN'S gift cards, which must be in the form and version of Gift Cards designated and approved in writing by Brown ("Official Gift Card"), as it may be amended from time to time;
- (2) not to offer for sale or give away any form of Gift Card other than the Official Gift Card;
- (3) not to create Franchisee's own Gift Card;
- (4) to accept and honor the Official Gift Card in exchange for product when presented for redemption at Franchisee's Store;
- (5) to obtain and maintain the necessary terminal and/or other equipment and software necessary to process the authorized Gift Cards; and
- (6) to comply with any policy promulgated by Brown regarding changes to the form and use of Gift Cards, including transition periods for the phasing in of modifications to the Official Gift Card.
Source: Item 22 — Contracts (FDD page 43)
What This Means (2025 FDD)
According to Browns Chicken's 2025 Franchise Disclosure Document, franchisees are required to offer Browns Chicken gift cards for sale. These gift cards must be the official version designated and approved in writing by Browns Chicken, and franchisees must not offer any other form of gift card. Franchisees are also prohibited from creating their own gift cards.
Browns Chicken franchisees must accept and honor the official gift cards in exchange for products when presented at their store. To facilitate this, franchisees are required to obtain and maintain the necessary terminal or other equipment and software to process the authorized gift cards.
Furthermore, Browns Chicken franchisees must comply with any policies regarding changes to the form and use of gift cards, including transition periods for phasing in modifications to the official gift card. This ensures uniformity and consistency across all Browns Chicken locations in the acceptance and redemption of gift cards.