How must a Browns Chicken franchisee identify themselves on the premises of the store?

According to Browns Chicken's 2025 Franchise Disclosure Document, the franchisee must identify themselves as the owner of the store. This is part of Browns Chicken's broader set of standards and operating procedures.

This requirement ensures transparency and accountability in the operation of the Browns Chicken franchise. Customers and suppliers are able to know who is responsible for the business.

In addition to identifying the franchisee as the owner, Browns Chicken also maintains standards for the safety, maintenance, cleanliness, and appearance of the premises, equipment, fixtures, furniture, decor, and signs. They also have standards for the quality, taste, portion control, and uniformity in the preparation, packaging, and sale of all food and beverage products. Browns Chicken also specifies methods and procedures for receiving, preparing, and delivering customer orders, as well as the hours and days the store must be open for business, advertising and promotion, use and retention of standard forms, use and illumination of signs, posters, displays, and menu boards, and the handling of customer complaints.